Resident Services Front Desk Specialist

StoryPoint; Granville (IN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Job summary

StoryPoint Granville is seeking a friendly Receptionist to provide high-quality service to residents and visitors. This part-time role covers front-desk duties, phone transfers, check-ins, mail handling, and coordinating with leasing staff.

The ideal candidate will have a high school diploma and strong Microsoft Office skills, with a professional demeanor and the ability to work Fridays and alternating Sundays. This position offers on-site work and a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Excellent Microsoft Office skills required.

Responsibilities

• Answer all telephone calls and properly transfer to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet residents and guests professionally.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to Leasing Team.
• Sort and deliver mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and procedures (fire, medical, police).
• Perform all accountabilities following company policies and procedures.
• Work independently in a professional atmosphere.
• Keep supervisor informed of significant matters promptly.
• Assist with accounting duties as assigned by Property Administrator.
• Dress professionally and wear name tag.
• Maintain a positive attitude to support team performance.

Skills

Microsoft Office

Education

High School diploma

Job description

StoryPoint Granville is seeking a friendly Receptionist to provide high-quality service to residents and visitors. This part-time role covers front-desk duties, phone transfers, check-ins, mail handling, and coordinating with leasing staff.

The ideal candidate will have a high school diploma and strong Microsoft Office skills, with a professional demeanor and the ability to work Fridays and alternating Sundays. This position offers on-site work and a comprehensive benefits package.