Resident Services Front Desk & Safety Coordinator

ACMH-INC; New York (NY); On-site; USD 39,000 - 48,000; Full time

Job summary

ACMH in Queens Village (Queens) is seeking a Front Desk Monitor for Sabra Goldman House. Schedule: Mondays–Fridays, 7:00am–3:00pm. Reports to the Program Director. Primary duties include monitoring entry/exit, taking messages, mailing, and assisting with meals and operations.

You will respond to emergencies, document events, monitor medication self-administration, and provide front desk coverage at other ACMH locations as needed. A high school diploma and good interpersonal skills are required.

Qualifications

• High school diploma and ability to work with people.
• Willingness to cover front desk shifts at multiple ACMH locations as needed.

Responsibilities

• Monitor entry and egress of residents and guests.
• Take telephone messages for residents and staff.
• Distribute resident mail.
• Provide first line of defense in emergencies; coordinate with management and fire department.
• Record resident events, incidents, and walkthrough observations in the Front Desk Logbook.
• Monitor and document client self-administration of medication per policy.
• Report incidents or behavioral changes to on-call staff.
• Provide front desk coverage at other ACMH locations as assigned.

Skills

People skills

Communication

Crisis awareness

Education

High school diploma

Job description

ACMH in Queens Village (Queens) is seeking a Front Desk Monitor for Sabra Goldman House. Schedule: Mondays–Fridays, 7:00am–3:00pm. Reports to the Program Director. Primary duties include monitoring entry/exit, taking messages, mailing, and assisting with meals and operations.

You will respond to emergencies, document events, monitor medication self-administration, and provide front desk coverage at other ACMH locations as needed. A high school diploma and good interpersonal skills are required.