Resident Front Desk Coordinator – Part-Time (Queens)

ACMH INC; New York (NY); On-site; USD 24,000 - 34,000; Part time

Job summary

ACMH INC is seeking a Front Desk Monitor for a part-time position at our Queens Village residential location. The role involves monitoring residents and guests, handling messages, mail distribution, and supporting crisis response and safety procedures.

duties include recording incidents in the logbook, supervising medication administration, and providing professional coverage across ACMH sites as needed. A high school diploma and strong people skills are required.

Qualifications

• High school diploma and the ability to work with people.
• Ability to take responsibility to carry out duties.

Responsibilities

• Monitors the entry and egress of building residents and guests.
• Responsible for taking telephone messages for the residents and staff of the building.
• Responsible for the distribution of resident mail.
• Provides the first line of defense in case of emergencies; assists with crisis intervention and building evacuation.
• Conducts building rounds throughout shift.
• Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
• Monitors and documents client self-administration of medication, according to program policy and procedures.
• Report incidents or behavioral changes in residents to on-call staff.
• Attends training as requested by supervisory staff.
• Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
• Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.

Education

High school diploma

Job description

ACMH INC is seeking a Front Desk Monitor for a part-time position at our Queens Village residential location. The role involves monitoring residents and guests, handling messages, mail distribution, and supporting crisis response and safety procedures.

duties include recording incidents in the logbook, supervising medication administration, and providing professional coverage across ACMH sites as needed. A high school diploma and strong people skills are required.