Part-Time Residential Front Desk & Crisis Support

ACMH-INC; New York (NY); On-site; USD 24,000 - 34,000; Part time

Job summary

ACMH is seeking a Front Desk Monitor in Queens Village for part-time, hourly work at 74 Avenue A. You will maintain building security, handle messages, oversee mail, assist with emergencies and evacuations, and document events in the logbook. The role requires a high school diploma and flexibility to cover shifts across ACMH locations.

Join a team dedicated to supporting vulnerable New Yorkers, with a professional demeanor and cooperative meal planning involvement as applicable.

Qualifications

• High school diploma required.
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed.

Responsibilities

• Monitors the entry and egress of residents and guests.
• Takes telephone messages for residents and staff.
• Distributes resident mail.
• Provides first line of defense in emergencies; notifies management and fire dept. as needed; assists with evacuations.
• Conducts building rounds and documents events in the Front Desk Logbook.
• Monitors and documents client self-administration of medication per policy.
• Reports incidents or behavioral changes to on-call staff.
• Attends training as requested by supervisory staff.
• Provides front desk coverage at other ACMH locations as assigned.

Skills

People skills

Communication

Crisis management

Attention to detail

Education

High school diploma

Job description

ACMH is seeking a Front Desk Monitor in Queens Village for part-time, hourly work at 74 Avenue A. You will maintain building security, handle messages, oversee mail, assist with emergencies and evacuations, and document events in the logbook. The role requires a high school diploma and flexibility to cover shifts across ACMH locations.

Join a team dedicated to supporting vulnerable New Yorkers, with a professional demeanor and cooperative meal planning involvement as applicable.