Resident Services & Front Desk Coordinator

Lynd Management Group, LLC; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Lynd Management Group, LLC is seeking a Residential Services Coordinator in Houston to be the first point of contact for residents, visitors, and vendors, delivering exceptional customer service and administrative support to the property management team.

You will manage front desk operations, handle resident communications, coordinate resident activities, maintain records in property management software, assist with service requests, and support move-in/out processes to create a positive living

Qualifications

• High school diploma or GED required.
• Previous customer service or receptionist experience preferred.
• Experience in an office environment preferred.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Greet residents, prospects, vendors, and guests professionally.
• Answer calls and respond to emails promptly.
• Provide excellent customer service for resident questions and concerns.
• Receive, document, and follow up on service requests.
• Coordinate communication between residents and maintenance about work orders.
• Maintain resident files and update information in property software.
• Assist with move-in/move-out paperwork and inspections.
• Schedule appointments and perform general office duties.
• Receive and distribute packages and resident correspondence.
• Maintain bulletin boards, calendars, and resident communications.
• Plan and promote resident events and community engagement activities.

Skills

Customer service

Front desk operations

Communication skills

Organization

Time management

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

OneSite

Yardi

RealPage

Microsoft Office

Microsoft Teams

Job description

Lynd Management Group, LLC is seeking a Residential Services Coordinator in Houston to be the first point of contact for residents, visitors, and vendors, delivering exceptional customer service and administrative support to the property management team.

You will manage front desk operations, handle resident communications, coordinate resident activities, maintain records in property management software, assist with service requests, and support move-in/out processes to create a positive living