Resident Services & Engagement Lead

The University of Alabama; Tuscaloosa (AL); On-site; USD 49,000 - 59,000; Full time

Job summary

The University of Alabama seeks an Assistant Director of Resident Services to oversee activities for Independent and Assisted Living residents. You will ensure compliance with Alabama regulations, coordinate transportation, and supervise multiple staff positions to deliver engaging programs.

Lead resident engagement initiatives across Capstone Village, oversee budgeting and partnerships, and guide staff to maintain high-quality services for Memory Care, Assisted Living, and Independent Living

Qualifications

• Bachelor's degree and four (4) years of senior living, hospitality, or event planning experience; OR master's degree and two (2) years of senior living, hospitality, or event planning experience.

Responsibilities

• Oversees the design and execution of physical, cognitive, and social activities for Independent and Assisted Living residents.
• Ensures compliance with Alabama Department of Public Health, other regulatory agencies, and Capstone Village Administration.
• Coordinates resident transportation and supervise community drivers.
• Supervises and provides training to multiple staff positions.
• Provides leadership and oversight for resident engagement programs across Capstone Village.
• Supervises staff including the Event Coordinator, Resident Services Coordinator, and Drivers.

Skills

MS Office proficiency

Regulatory knowledge

Valid driver s license

Education

Bachelor's degree + 4 years experience in senior living/hospitality/event planning

Master's degree + 2 years experience

Job description

The University of Alabama seeks an Assistant Director of Resident Services to oversee activities for Independent and Assisted Living residents. You will ensure compliance with Alabama regulations, coordinate transportation, and supervise multiple staff positions to deliver engaging programs.

Lead resident engagement initiatives across Capstone Village, oversee budgeting and partnerships, and guide staff to maintain high-quality services for Memory Care, Assisted Living, and Independent Living