Assistant Director Resident Services - 531121

The University of Alabama; Tuscaloosa (AL); On-site; USD 49,000 - 59,000; Full time

Job summary

The University of Alabama seeks an Assistant Director of Resident Services to oversee activities for Independent and Assisted Living residents. You will ensure compliance with Alabama regulations, coordinate transportation, and supervise multiple staff positions to deliver engaging programs.

Lead resident engagement initiatives across Capstone Village, oversee budgeting and partnerships, and guide staff to maintain high-quality services for Memory Care, Assisted Living, and Independent Living

Qualifications

• Bachelor's degree and four (4) years of senior living, hospitality, or event planning experience; OR master's degree and two (2) years of senior living, hospitality, or event planning experience.

Responsibilities

• Oversees the design and execution of physical, cognitive, and social activities for Independent and Assisted Living residents.
• Ensures compliance with Alabama Department of Public Health, other regulatory agencies, and Capstone Village Administration.
• Coordinates resident transportation and supervise community drivers.
• Supervises and provides training to multiple staff positions.
• Provides leadership and oversight for resident engagement programs across Capstone Village.
• Supervises staff including the Event Coordinator, Resident Services Coordinator, and Drivers.

Skills

MS Office proficiency

Regulatory knowledge

Valid driver s license

Education

Bachelor's degree + 4 years experience in senior living/hospitality/event planning

Master's degree + 2 years experience

Job description

Pay Grade/Pay Range

Minimum: $54,000 - Midpoint: $67,500 (Salaried E8)

Department/Organization

508107 - Capstone Village Residential Servic

Normal Work Schedule

Monday - Friday 8:00am to 5:00pm; some evenings & weekends required

Job Summary

The Assistant Director of Resident Services oversees the design and execution of physical, cognitive, and social activities for Independent and Assisted Living residents. Ensures compliance with Alabama Department of Public Health, other related regulatory agencies, and Capstone Village Administration. Coordinates resident transportation and supervise community drivers. Supervises and provides training to multiple staff positions.

Additional Department Summary

Provides leadership and oversight for resident engagement programs throughout Capstone Village. Supervises the Event Coordinator, Resident Services Coordinator, and Drivers, ensuring they deliver high-quality programs and services. Oversees staff accountability, regulatory compliance, budget management, transportation services, community partnerships, and the overall planning, quality, and success of resident engagement activities for Independent Living, Assisted Living, and Memory Care residents.

Required Minimum Qualifications

Bachelor's degree and four (4) years of senior living, hospitality, or event planning experience; OR master's degree and two (2) years of senior living, hospitality, or event planning experience.

Additional Required Department Minimum Qualifications

Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge

Proficient in Microsoft Office applications. Knowledge of State of Alabama Assisted Living and Specialty Care Assisted Living Facilities rules and regulations.

Preferred Qualifications

Bachelor’s degree or higher in public relations, communications, or hospitality management.

Background Investigation Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.