Resident Services Director: Senior Living Leader

Cascade Living Group; Milwaukie (OR); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive Wages

Health Insurance (for those eligible)

401k (with company match)

Flexible benefits

Job summary

Cascade Living Group’s Deerfield Village is seeking a Resident Services Director to lead wellness operations and supervise care associates. You will support care plans, training and cross-department communication, and act as a liaison with families while representing the community professionally.

Responsibilities include recruitment involvement, supply coordination, and ensuring safe, compassionate, compliant resident care with strong documentation and organizational skills.

Qualifications

• Associate degree in health-related field preferred or licensed health care professional such as LPN/RN/CNA.
• Medication training course completed and ongoing training per state requirements.
• 2+ years of care experience with seniors.
• Supervisory/management experience preferred.
• Compassion for the elderly and desire to work with them.
• Excellent organizational and documentation skills.
• State-required activity certifications as applicable.
• Current First Aid and CPR certification as required by state.

Responsibilities

• Establish relationships with residents, family members and staff.
• Involve in recruitment for Wellness Department positions.
• Coordinate and oversee ordering of resident and departmental supplies.
• Submit department payables accurately and on time.
• Contribute to development and implementation of individualized service plans.
• Participate in resident and family care conferences as needed.
• Assist residents with medications per physician orders.
• Ensure safe, dignified, private resident care.
• Monitor compliance with federal and state regulations.
• Enhance quality of life through meaningful interactions.
• Communicate policies and guidelines to other departments and support implementation.
• Coach supervised associates to communicate needs effectively.
• Demonstrate time management and organizational skills.
• Promote Cascade Living's mission and values.

Job description

Cascade Living Group’s Deerfield Village is seeking a Resident Services Director to lead wellness operations and supervise care associates. You will support care plans, training and cross-department communication, and act as a liaison with families while representing the community professionally.

Responsibilities include recruitment involvement, supply coordination, and ensuring safe, compassionate, compliant resident care with strong documentation and organizational skills.