Resident Services Director

Creekside Continuing Care Community; Milwaukie (OR); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive Wages

Health Insurance (eligibility)

401k (with company match)

Paid Time Off

Education Assistance

Perks at Work Discount Program

Longevity Bonuses

Job summary

Cascade Living Group is seeking a Resident Services Director for Deerfield Village to oversee wellness standards, care plan implementation, and cross-department communication. The role supports the Wellness Director and supervises care associates.

The position requires a health-related degree or license, medication training, and regulatory compliance. Strong organizational and communication skills are essential for success.

Qualifications

• Associates degree in a health-related field or licensed health care professional such as social worker, LPN, RN, CNA.
• Must have completed a medication training course and ongoing state-compliant training.
• Minimum 2 years in care of senior adults, supervisory/management experience preferred.
• State regulatory activities certification as required by state regulations.

Responsibilities

• Establish relationships with residents, families and staff.
• Involved in recruitment for Wellness Department positions.
• Coordinate and oversee ordering of resident-specific and department supplies.
• Submit department payables timely and accurately.

Skills

Compassion for elderly

Organizational skills

Documentation skills

Effective communication

First Aid/CPR certification

Education

Associate's degree in health-related field

Job description

As a Resident Services Director for Deerfield Village, we’re looking for you tosupport the Wellness Standards regarding implementation of care plans, training and communication across departments and third parties. Furthermore, the Resident Services Coordinator will support the Wellness Director while also supervising care associates.

What we look for in a Resident Services Director:

• Preferred associates degree in a health-related field or licensed health care professional such as social worker, LPN, RN, CNA etc. .

• Has successfully completed a medication training course and maintains on-going training that meets all state requirements

• Experience of 2 years or more in the care of senior adults and adults.

• Previous supervisory and/or management experience in a related healthcare setting preferred

• Must have compassion for and desire to work with the elderly.

• Must have exceptional organizational skills.

• Strong documentation skills.

• Must have certification as required by State regulations for activities.

• Requires current First Aid and CPR certification, per state requirements.

• Maintain applicable state requirements of resident care specific training.

• Ability to represent the community in a positive and professional manner.

• Ability to establish effective relationships with residents, family members and staff.

• High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors and the general public

What you can expect to do as a Resident Services Director:

• Establish effective relationships with residents, family members and staff

• Be involved in the recruitment for all other positions within the Wellness Department.

• Coordinate and oversee the ordering of resident specific and departmental related supplies.

• Timely and accurate submission of department payables such as expense reports

• Contribute information vital to the development and implementation of customized service plans

• Participate in resident and family care conferences as needed.

• Assist residents with medications in accordance with physician orders as needed.

• Ensure that resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, privacy and respect

• Maintain a current knowledge of and monitor community compliance with applicable federal and state regulations related to resident care

• Contribute significantly to the quality of life of the residents through meaningful interactions

• Communicate applicable regulatory, community and company policies, procedures and guidelines to other departments and assist in implementation and evaluation of systems as needed.

• Coach and teach supervised associates how to effectively communicate their needs as well as resident needs with others.

• Demonstrate organizational skills around time management

• Promote the mission, values and beliefs of Cascade Living

Required Certifications:

• Food Workers Card

$24.50 - $26.50/hour

*Depending on Experience

Job Type:

• Full Time

• Sunday - Thursday or Tuesday - Saturday

• Weekend Availability Required

Cascade Living Group Benefit Offerings:

• Competitive Wages

• Career Pathways

• Health Insurance (for those eligible)

• Voluntary Benefits (Disability, Accident, Life)

• Flexible Pet Insurance for cats and dogs

• 401k (with company match)

• Payroll advances on earned wages

• Perks at Work Discount Program

• Generous Paid Time Off

• Education Assistance

• Longevity Bonuses

Cascade Living is committed to the quality of life around us as individuals and as a company. You'll find that we're different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well...

Deerfield Village (Assisted Living) provides care for residents and their families coming from all over the region. We invite you to learn more about us at:

https://www.cascadeliving.com/community/deerfield-village/

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or [e-mail].