Resident Services Director – Senior Living & Care

Pacific Retirement Services, Inc.; Tempe (AZ); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

401(k) with match

Paid time off

HSA

Dental insurance

Life insurance

AD&D insurance

Scholarships reimbursement

Early wage access

Employee discounts

Referral bonuses

Appreciation programs

Zusammenfassung

Mirabella at Arizona State University in Tempe, AZ, seeks a Full-Time Resident Services Director to provide strategic leadership for the Resident Services department and a resident-centered environment. You will oversee services, lead a high-performing team, and ensure exceptional experiences across the resident journey.

The role requires 3+ years of management in senior living or healthcare, a relevant bachelor’s degree, and strong communication.

Qualifikationen

• Minimum of 3 years of management experience in a senior living, resident services, or healthcare setting.
• Bachelor’s degree in social work, nursing, psychology, gerontology, or related field preferred.
• Demonstrated success leading teams and developing programs.
• Strong organizational, interpersonal, written, and verbal communication skills.
• Knowledge of state and federal elder care regulations and resident rights.
• Experience in social work, care coordination, or related field; support residents through transitions.

Aufgaben

• Lead the Resident Services department, overseeing programs and team development.
• Support residents and families through care transitions and life changes.
• Oversee resident satisfaction, service quality, budgets, and records.
• Partner with community leaders to implement resident-focused programs.
• Maintain regulatory compliance and service delivery standards.

Kenntnisse

Leadership

Team management

Program development

Care coordination

Communication

Regulatory knowledge

Ausbildung

Bachelor’s degree in social work, nursing, psychology, gerontology

Jobbeschreibung

Mirabella at Arizona State University in Tempe, AZ, seeks a Full-Time Resident Services Director to provide strategic leadership for the Resident Services department and a resident-centered environment. You will oversee services, lead a high-performing team, and ensure exceptional experiences across the resident journey.

The role requires 3+ years of management in senior living or healthcare, a relevant bachelor’s degree, and strong communication.