Resident Services Desk Clerk – Austin

Volunteers of America Texas; Austin (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

Volunteers of America Texas is seeking staff in Austin, TX to provide a friendly, supportive presence for tenants, visitors and staff while monitoring the building and safety concerns. The role includes enforcing access procedures, maintaining visitor logs, and alerting management to incidents.

Qualifications include a High School diploma and at least four years of general office experience, plus a valid Texas driver’s license with clean MVR.

Qualifications

• High School diploma or equivalent.
• Four years of general office experience.

Responsibilities

• Provides a friendly, supportive presence and connects with tenants, visitors and staff while monitoring building safety and issues.
• Observes all incoming and outgoing building traffic.
• Enforces visitor sign-in/sign-out procedures and checks IDs.
• Copies and files visitor identifications and maintains visitor logs.
• Reviews security log and reports notable occurrences to the Community Director.
• Maintains a welcoming yet professional tone in entrance areas.

Skills

Office experience

Education

High School diploma

Job description

Volunteers of America Texas is seeking staff in Austin, TX to provide a friendly, supportive presence for tenants, visitors and staff while monitoring the building and safety concerns. The role includes enforcing access procedures, maintaining visitor logs, and alerting management to incidents.

Qualifications include a High School diploma and at least four years of general office experience, plus a valid Texas driver’s license with clean MVR.