Resident Services Coordinator for Independent Living

SPM, LLC; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) with Employer Match

Paid Holidays & Vacation

Immediate Pay Access

Employee Assistance & Wellness

Job summary

SPM, LLC in Birmingham, AL seeks a Service Coordinator to link residents with supportive services that promote independence and safety. You will conduct assessments, develop service plans, and coordinate programs while ensuring HUD compliance and documentation accuracy.

Responsibilities include coordinating with health and social service providers, educating residents on federal/state programs, and maintaining detailed records.

Qualifications

• Bachelor's degree in Social Work, Gerontology, Psychology, or related field.
• Knowledge of local services, state and federal programs, and senior resources.
• Understanding of Medicare, Medicaid, Social Security and other public benefit programs for seniors.
• Strong case management and problem-solving skills with a team-oriented attitude.
• Excellent communication and relationship-building skills.
• Organized, resourceful, and ready to take initiative.

Responsibilities

• Empower residents to live independently by connecting them with essential services, community resources, healthcare providers, and social service agencies.
• Build and maintain a robust network of local agencies, providers, and wellness resources.
• Educate and guide residents and families through Federal, State, and local programs tailored to senior adults.
• Assist residents in accessing benefits such as Medicare, Medicaid, SNAP, SSI, transportation, and other assistance programs.
• Coordinate wellness and educational programs that promote healthy aging and independent living.
• Conduct regular follow-up with residents to ensure services remain appropriate and effective.
• Maintain accurate resident files and documentation in compliance with HUD and company requirements.
• Complete assessments, referrals, case notes, and reports in a timely manner.
• Respond to resident concerns and assist with problem-solving.
• Build relationships with local service providers to expand available resources for residents.
• Collaborate with the management team to identify residents in need and provide proactive assistance.
• Advocate and negotiate on behalf of residents for cost-effective and adequate services.
• Create and maintain an up-to-date directory of community resources for residents and staff.

Skills

Bachelor's degree

Social work

Gerontology

Psychology

Case management

Communication

Education

Bachelor's degree in Social Work, Gerontology, Psychology, or related field

Job description

SPM, LLC in Birmingham, AL seeks a Service Coordinator to link residents with supportive services that promote independence and safety. You will conduct assessments, develop service plans, and coordinate programs while ensuring HUD compliance and documentation accuracy.

Responsibilities include coordinating with health and social service providers, educating residents on federal/state programs, and maintaining detailed records.