Resident Services Coordinator -CMPND MIAMI -New Lease-up

TRG Management Company, LLLP; Miami (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Base Salary and Performance bonus

Medical, dental, vision, legal and FSA

Employer 401k match

Vacation, sick, personal, and holiday

Professional development and tuition

Life and disability insurance

Job summary

TRG Management Company, LLLP invites applications for a Resident Services Coordinator to support residents through community-based services and partnerships with local providers.

You will develop programs, conduct outreach, and coordinate service delivery to meet the needs of diverse residents in the Miami area. This role emphasizes collaboration, crisis support, and program development within a housing context.

Qualifications

• Experience in human services or social services settings.
• Experience with affordable housing preferred.
• Ability to work in complex, nontraditional settings.
• Ability to collaborate with residents, management, and service providers.

Responsibilities

• Develop and implement supportive service programming with residents, management, and providers.
• Provide outreach to identify individuals who need services and recruit volunteers.
• Liaise with local human service providers and represent TRG on task forces.
• Coordinate service delivery with local providers and partners.
• Maintain information on services available to residents.
• Oversee crisis intervention, case management, and follow-up with referrals.
• Support resident efforts in community building initiatives.
• Identify funding for new and expanded programs in development.
• Assist staff in understanding goals and programs for resident services.
• Attend meetings and participate in special projects as required.

Skills

Diversity population

Team collaboration

Self-motivation

Detail-oriented

Education/Experience mix

Housing knowledge

Education

High School Diploma or equivalent

Bachelor's degree in human services

Job description

Job Description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family, manages approximately 20,000 units across several states and currently has over 100 properties in its portfolio. Through technical and mechanical labor, this role is responsible for ensuring that the physical features of the property’s building, grounds, facilities, and common areas meet the community’s standards for aesthetic, cleanliness, safety, and overall functionality.

Responsibilities

• Develop and implement supportive service programming in collaboration with residents, management, and local community service providers.
• Provide ongoing outreach services to identify individuals who would benefit from services, recruit volunteers, and identify program and service gaps.
• Act as a liaison to local human service providers and represent TRG Management on various task forces and community groups.
• Coordinate the delivery of services with local human service providers.
• Maintain all necessary information regarding services to residents.
• Oversee and/or provide crisis intervention, case management, and follow-up services to referrals from management, residents, or other agencies.
• Support resident efforts in community building initiatives.
• Identify funding for new and expanded programs in the development.
• Assist other department staff in understanding and participating in the goals and programs initiated by resident services.
• Attend all required meetings and prepare and participate in additional and/or special projects as required from time to time by TRG Management.

Qualifications

• Ability to work in a complex and nontraditional human service setting with a diverse population.
• A combination of education and experience that results in knowledge of the human service system and experience working with children and families, persons with disabilities, and the elderly is essential.
• Prior experience working with affordable housing preferred.
• Work well as a member of a group.
• Self‑motivated.
• Capable of carrying out a given task with all details necessary to get the task done well.
• High School Diploma or equivalent plus two years experience working in the human services/social services field, or a Bachelor's degree in the human services/social services field plus one year of work experience as a Resident Service Coordinator.

Benefits

• Base Salary and Performance bonus
• Medical, dental, vision, legal services, flexible spending account
• Employer Match Commuter Benefits
• 100 percent employer‑paid life and disability insurance
• Employer Matching 401k
• Upward Mobility Employee Engagement and Wellness programs
• Company-paid Vacation, Sick, Personal, and Holiday Time
• Opportunities for Professional Development and Tuition Reimbursement

The Related Group is proud to be an Equal Opportunity Employer. We are a Drug‑Free Workplace. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.