Leasing Consultant

TRG Management Company, LLLP; Walden Pond (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision, legal and FSA

Employer 401k match and wellness

PTO and Tuition Reimbursement

Job summary

TRG Management Company LLLP is seeking a leasing professional to interview prospects, accompany them to model apartments, explain unit details, and guide them through the lease process. You will ensure compliance with Fair Housing standards and stay on top of rental availability.

The ideal candidate has a high school diploma and 2 years in customer service or hospitality, plus MS Office skills. Leasing or front desk experience is a plus.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Strong customer service orientation and presentation skills.
• MS Office proficiency (Word, Excel, PowerPoint).
• Onsite or concierge/front desk experience is a plus.

Responsibilities

• Interview prospective tenants and show model apartments.
• Explain size, layout, amenities, lease terms and collect deposits.
• Process applications, credit checks, and approvals with property manager.
• Maintain property condition and renewal/lease management.
• Provide professional customer service and build resident relationships.
• Monitor market trends and keep property comparisons up to date.

Skills

Customer service

Hospitality experience

Concierge/front desk

MS Office Suite

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description:

Essential Functions and Responsibilities:

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.)
• Submit completed applications for approval to the Property Manager.
• Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business.
• If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a TRGM Employee:

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k Employee Engagement and Wellness programs.
• Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.

TRG Management Company LLLP is a subsidiary of Related Group. Founded on thoughtful urban planning, provocative design and inspirational art. Each member of our team takes enormous pride in the positive, people-first atmosphere we’ve built wherever we have a presence.

Our dedicated team is headquartered in South Florida, with regional offices in Tampa, Atlanta, Raleigh and Phoenix.