Leasing Consultant

TRG Management Company, LLLP; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

TRG Management Company, LLLP in Miami, FL is seeking a Leasing Consultant to support residents and the leasing team. The role focuses on providing great service, guiding prospects through tours, completing lease paperwork, and coordinating the leasing/renewal cycle.

The ideal candidate has 2 years in customer service or multifamily real estate, with strong presenting skills and a solid MS Office background. On-site role with opportunities in professional development.

Qualifications

• High school diploma or equivalent preferred.
• 2 years in customer service, hospitality, or multifamily real estate.
• Leasing experience is a plus, not required.
• Affordable Housing experience is a plus, not required.
• Strong customer service orientation and presenting abilities.

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany prospects to model apartments to explain size, layout, amenities and lease terms.
• Fill out lease forms or agreements and collect security deposits.
• Inspect property state and arrange essential maintenance.
• Manage leasing and renewal process from start to finish.
• Provide exceptional customer service and build resident relationships.
• Process applications for approvals and update availability reports.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Job Description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

We're actively seeking a Leasing Consultant at CMPND, Miami, FL. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.)
• Submit completed applications for approval to the Property Manager.
• Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business.
• If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Affordable Housing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a TRGM Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.

TRG Management is a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals and single-family. We manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties.

We are experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals and single-family. Our dedicated team is headquartered in South Florida, with regional offices in Tampa, Atlanta, Raleigh and Phoenix.