Resident Services Coordinator (Casual)

Aveo; Hill (IL); On-site; USD 31,000 - 43,000; Part time

Benefits offered by this job

Employee Referral Program

Employee Assistance Program

Discounts to Health Insurance

Annual flu vaccinations

Sleepover accommodation

Job summary

Aveo invites you to join our retirement communities in a casual, ad-hoc Service Coordinator role. Based at Redmond Park Retirement Living, you will be a trusted presence, supporting residents with daily needs, enquiries and events, and helping communicate activities across the village.

Availability includes overnight shifts and may extend to Heidelberg and Kew. You will collaborate with café and kitchen teams, provide admin support, respond to emergencies, organise activities, and maintain

Qualifications

• Experience delivering great customer service in a community focused environment.
• Welcoming and dependable with confidence working autonomously.
• Flexible rostering including overnight shifts.
• Current First Aid & CPR Certificate or willingness to obtain prior to employment.
• Ability to support residents during overnight stays.

Responsibilities

• Support café and kitchen teams during meals to create an enjoyable dining experience.
• Provide general admin and concierge services to residents and assist with requests.
• Be first responder to village issues including emergency calls and safety concerns.
• Coordinate social and inclusive activities for residents.
• Provide all-round support across the village including light domestic duties and maintaining shared spaces.

Skills

Customer service

Autonomy

Overnight flexibility

First Aid & CPR

Rostering flexibility

Job description

Aveo invites you to join our retirement communities in a casual, ad-hoc Service Coordinator role. Based at Redmond Park Retirement Living, you will be a trusted presence, supporting residents with daily needs, enquiries and events, and helping communicate activities across the village.

Availability includes overnight shifts and may extend to Heidelberg and Kew. You will collaborate with café and kitchen teams, provide admin support, respond to emergencies, organise activities, and maintain