Resident Services Coordinator — Build Community & Resources

Socket.dev; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Me Time Fridays

Job summary

LHP is seeking a dedicated Resident Service Coordinator to foster a supportive community for residents and connect them with essential resources. The role emphasizes advocacy, program development, and partnerships with local organizations to enhance resident well-being.

The position requires strong communication, organizational skills, and a customer-service mindset, with a focus on empowering residents to live independently and thrive.

Qualifications

• Bachelor’s degree in social work, Psychology, Counseling, or a related field.
• Supervisory experience preferred.
• 2-3 years of experience in social service delivery with elderly or family populations.
• Demonstrated knowledge of community resources and support services.
• Strong advocacy, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in computer software.
• Customer service-oriented approach.
• Ability to work effectively with individuals from diverse backgrounds.
• Valid driver’s license.

Responsibilities

• Resident Support: Provide individual and group support to residents, addressing their needs and concerns.
• Connect residents with appropriate community resources and services.
• Assist residents with accessing benefits and programs.
• Advocate for residents' rights and interests.
• Community Building: Organize and facilitate community events and activities.
• Foster a sense of community and belonging among residents.
• Assist residents in building informal support networks.
• Program Development: Develop and implement educational and wellness programs for residents.
• Conduct needs assessments and identify program opportunities.
• Evaluate program effectiveness and make improvements.
• Community Partnerships: Build and maintain relationships with community agencies and organizations.
• Collaborate with community partners to provide resources and support to residents.
• Administrative Tasks: Maintain accurate resident records and documentation.
• Prepare reports and statistics as required.
• Coordinate with property management and other staff.
• Complete ongoing required training.

Skills

Resident services

Advocacy

Communication

Interpersonal skills

Diversity & inclusion

Driver's license

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Tools

Office Suite

Job description

LHP is seeking a dedicated Resident Service Coordinator to foster a supportive community for residents and connect them with essential resources. The role emphasizes advocacy, program development, and partnerships with local organizations to enhance resident well-being.

The position requires strong communication, organizational skills, and a customer-service mindset, with a focus on empowering residents to live independently and thrive.