Resident Services Coordinator – Affordable Housing

DP Management; Omaha (NE); On-site; USD 48,000 - 50,000; Full time

Job summary

DP Management LLC, an Omaha-based commercial real estate firm, seeks a Service Coordinator to support the Notre Dame Housing Team and residents, ensuring high service standards and efficient operations.

You will develop service plans, coordinate community partnerships, and help residents access needed resources, while maintaining compliant records and reporting. This is a full-time on-site role in Omaha.

Qualifications

• Bachelor's degree or higher in Social Work, Human Services, Gerontology, Psychology, Sociology, Public Health, or related field preferred.
• 1–3 years of experience in social services, affordable housing, community outreach, case management, senior services, or resident services preferred.
• Knowledge of affordable housing programs, including LIHTC regulations and property operations preferred.
• Familiarity with community resources and entitlement programs.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with case management software and data tracking systems.

Responsibilities

• Conduct resident needs assessments and develop individualized service plans.
• Maintain confidential resident files and records per policies and privacy regulations.
• Establish and maintain relationships with local agencies, healthcare providers, and social service partners.
• Coordinate onsite service delivery through community providers and volunteers.
• Plan, organize, and implement educational, health, wellness, financial literacy, employment, and community-building programs.
• Ensure programs and services are accessible to all residents.
• Prepare reports required by ownership, management, funding agencies, and regulatory entities.
• Identify residents in crisis and connect them with appropriate emergency services and resources.

Skills

Communication skills

Relationship building

Confidentiality

Independent worker

Education

Associate's or Bachelor's degree in Social Work or related field

Tools

Case management software

Job description

DP Management LLC, an Omaha-based commercial real estate firm, seeks a Service Coordinator to support the Notre Dame Housing Team and residents, ensuring high service standards and efficient operations.

You will develop service plans, coordinate community partnerships, and help residents access needed resources, while maintaining compliant records and reporting. This is a full-time on-site role in Omaha.