Resident Services Coordinator

HOAMCO; Surprise (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Wellness program

401k with company match

Paid time off (vacation, holidays, 's,

Paid parental leave

Training and educational assistance

Employee Assistance Program

Flexible Spending Accounts

Life insurance

Pet insurance

Job summary

HOAMCO, a Homeowners Association management company in Surprise, AZ, seeks a Resident Services Coordinator to deliver exceptional customer service to homeowners and board members while managing administrative tasks in an in-office role from 8 AM to 4 PM, Monday through Friday.

The role requires strong MS Word/Excel/Outlook skills, attention to detail, and the ability to thrive in an executive environment.

Qualifications

• Minimum 1 year of professional Admin experience.
• Proficient in MS Word.
• Ability to prioritize tasks in a fast-paced environment.
• Excellent customer service and communication.
• Experience in an executive level environment.

Responsibilities

• Perform administrative tasks independently and with colleagues.
• Prepare documents using Word, Excel; use Outlook for projects.
• Answer phones while multitasking.
• Provide excellent customer service to homeowners and board members.
• Contribute to written communications.
• Candidate is subject to pre-hire assessment tests.
• Selected candidate is subject to drug and background screening.

Skills

Administrative support

Customer service

Communication skills

Prioritization

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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HOAMCO has an opening for a Resident Services Coordinator. We are looking for a detail-oriented employee who will thrive by prioritizing daily duties and provide excellent customer service with professional communication skills both verbal and written. This is a Monday through Friday - 8AM to 4PM in-office position.

Qualifications:

• Experienced Administrative Professional
• Minimum 1 year of professional Admin experience
• Ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine
• Quality customer service
• Communication skills; both verbal and written
• Proficient in knowing the basics in Microsoft Word programs
• Ability to work in an executive level environment

Job Duties:

• Administration tasks as provided, working both independently and with colleagues
• Utilizing Microsoft Word based programs, Word, Excel and using Outlook to complete various admin projects
• Answering phones while multi-tasking with projects
• Excellent customer service to both Homeowners and Board Members
• Creative eye for polished written communicationsCandidates are subject to pre-hire assessment tests.
• Selected Candidate is subject to drug and background screening.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states-and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.