Resident Services Coordinator

HOAMCO (Homeowners Association Management Company); Surprise (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

401k with company match

Paid time off

Parental leave

Training & education assistance

Employee Assistance Program

Job summary

HOAMCO (Homeowners Association Management Company) seeks a detail-oriented Resident Services Coordinator for an in-office, Monday–Friday role from 8AM to 4PM. You will support homeowners and board members with administrative tasks, using Word, Excel, and Outlook, and provide superior customer service.

This position emphasizes professional communication, prioritization of daily duties, and the ability to thrive in an executive-level environment. Pre-hire tests and background screenings apply.

Qualifications

• Minimum 1 year of professional admin experience.
• Ability to prioritize tasks in a fast-paced setting.
• Strong customer service focus with professional communication.

Responsibilities

• Handle administration tasks independently and with colleagues.
• Perform Word, Excel, and Outlook-based projects.
• Answer phones and manage concurrent projects.
• Deliver polished written communications for homeowners and board members.
• Candidates may be subject to pre-hire assessments and screenings.

Skills

Administrative experience

Prioritization

Customer service

Verbal & written communication

Microsoft Word basics

Executive level environment

Education

None

Tools

Microsoft Word

Excel

Outlook

Job description

HOAMCO has an opening for a Resident Services Coordinator. We are looking for a detail-oriented employee who will thrive by prioritizing daily duties and provide excellent customer service with professional communication skills both verbal and written.

This is a Monday through Friday - 8AM to 4PM in-office position.

Qualifications

• Experienced Administrative Professional
• Minimum 1 year of professional Admin experience
• Ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine
• Quality customer service
• Communication skills; both verbal and written
• Proficient in knowing the basics in Microsoft Word programs
• Ability to work in an executive level environment

Job Duties

• Administration tasks as provided, working both independently and with colleagues
• Utilizing Microsoft Word based programs, Word, Excel and using Outlook to complete various admin projects
• Answering phones while multi-tasking with projects
• Excellent customer service to both Homeowners and Board Members
• Creative eye for polished written communications
• Candidates are subject to pre-hire assessment tests.
• Selected Candidate is subject to drug and background screening.

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states and we're still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.