Resident Services Coordinator

CCMC; Surprise (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

Flexible Spending Accounts

Company 401k with match

Paid time off

Paid parental leave

Training and educational assistance

Employee Assistance Program

Calm Health

Short/long-term disability

Life insurance

Pet insurance

Job summary

HOAMCO seeks a Residence Services Coordinator to deliver proactive administrative support and top-quality customer service to homeowners and board members. The role is in-office, Monday through Friday, 8:00 AM to 4:00 PM, with emphasis on professional written and verbal communication.

The position requires experience as an administrative professional, the ability to prioritize tasks in a dynamic setting, and proficiency with Word, Excel, and Outlook.

Qualifications

• Experienced Administrative Professional with at least 1 year in a professional admin role.
• Ability to prioritize tasks in a fast-paced environment and handle interruptions.
• Quality customer service with strong verbal and written communication.
• Proficiency in basic Microsoft Word; experience in Excel and Outlook is a plus.
• Experience working in an executive-level environment.

Responsibilities

• Handle administration tasks independently and with colleagues.
• Utilize Word, Excel, and Outlook to complete admin projects.
• Answer phones while multitasking with other projects.
• Provide excellent customer service to Homeowners and Board Members.
• Draft polished written communications.
• Candidates are subject to pre-hire assessment tests.
• Selected candidate is subject to drug and background screening.

Skills

Experienced Administrative Pro

1 year admin experience

Customer service

Communication skills

Executive level environment

Prioritization under pressure

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

HOAMCO has an opening for a Resident Services Coordinator. We are looking for a detail-oriented employee who will thrive by prioritizing daily duties and provide excellent customer service with professional communication skills both verbal and written.

This is a Monday through Friday - 8AM to 4PM in-office position.

Qualifications:

• Experienced Administrative Professional
• Minimum 1 year of professional Admin experience
• Ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine
• Quality customer service
• Communication skills; both verbal and written
• Proficient in knowing the basics in Microsoft Word programs
• Ability to work in an executive level environment

Job Duties:

• Administration tasks as provided, working both independently and with colleagues
• Utilizing Microsoft Word based programs, Word, Excel and using Outlook to complete various admin projects
• Answering phones while multi-tasking with projects
• Excellent customer service to both Homeowners and Board Members
• Creative eye for polished written communications
• Candidates are subject to pre-hire assessment tests.
• Selected Candidate is subject to drug and background screening.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.