Resident Services Coordinator

Coalinga-Regional-Medical-Center; Coalinga (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Coalinga-Regional-Medical-Center seeks a detail-oriented administrative support person for its Social Services Department. You will maintain resident social service records, prepare correspondence and referral documents, schedule care plan meetings, and assist the Director of Social Services with day-to-day operations.

Ideal candidates hold a high school diploma, have clerical experience, and demonstrate strong organizational skills.

Qualifications

• Requires High School Diploma or equivalent.
• Prior clerical/administrative experience preferred; healthcare setting experience is a plus.
• Working knowledge of computer and basic software applications (word processing, spreadsheets, email, and resident record/EHR systems) used in the job functions.
• Strong organizational skills and attention to detail; ability to maintain confidentiality per HIPAA and facility policy.

Responsibilities

• Maintain resident social service files and records with accuracy and compliance.
• Prepare and distribute social service correspondence, forms, and reports.
• Schedule appointments and care plan meetings for the Social Services Department.
• Answer calls, take messages, and route sensitive matters appropriately.
• Assist with intake paperwork for new admissions and discharge planning documentation.
• Update and maintain the resident record/EHR system as directed.
• Support with Medicare/Medi-Cal and financial assistance paperwork as needed.

Skills

Clerical experience

HIPAA knowledge

Computer skills

Healthcare experience

Education

High School Diploma or equivalent

Tools

EHR systems

Word processing

Spreadsheets

Email

Job description

Coalinga-Regional-Medical-Center seeks a detail-oriented administrative support person for its Social Services Department. You will maintain resident social service records, prepare correspondence and referral documents, schedule care plan meetings, and assist the Director of Social Services with day-to-day operations.

Ideal candidates hold a high school diploma, have clerical experience, and demonstrate strong organizational skills.