Receptionist

Genesis Healthcare; Lancaster (Lancaster County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Life insurance

401K, Paid Time Off

Free 24/7 virtual health care

On-Demand Pay

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Genesis HealthCare is seeking a receptionist for our Lancaster nursing center. You will be the first contact for patients, families, and staff, handling calls, guiding visitors, and coordinating mail and records. You’ll support a welcoming, organized front desk and ensure accurate patient lists and supplies are maintained.

The role emphasizes clear communication, professional demeanor, and proficient use of Google Workspace to complete daily tasks in a fast paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and ability to read, write and understand English.
• Proficiency with Google Docs, Sheets and Slides.

Responsibilities

• Answer incoming calls professionally and redirect as needed.
• Greet and direct patients, visitors, and guests.
• Coordinate mail and maintain lists of patients and staff.
• Order supplies and perform clerical duties.

Skills

Excellent communication

English proficiency

Google Docs/Sheets/Slides

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

Bring your administrative skills and winning personality to our nursing center. As a receptionist, you directly impact the nursing center reputation being the first person that a patient/resident, family member, candidate or client interacts with at the nursing center.

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned

We also offer several voluntary insurances such as:

• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $15.00 - USD $17.00 /Hr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Aff…