Resident Services & Community Programs Coordinator

Gorman & Company; Glendale (AZ); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision

Discretionary quarterly bonus

401(k) with 6% company match

18 days of PTO + 11.5 paid holidays

Professional development opportunities

Lifestyle spending accounts

Job summary

Gorman & Company seeks a dedicated Resident Services Coordinator for Centerline on Glendale (368 units) in Glendale, AZ. You will engage residents, connect them to resources, and organize programs that foster well‑being, skills, and community belonging.

Role focuses on youth/family programming, collaboration with nonprofits, and ensuring housing stability while maintaining confidential records and Fair Housing compliance. Monday–Friday, 9–5.

Qualifications

• Bachelor's degree in social work, sociology, psychology, counseling, or a related human services field preferred.
• Minimum of two years of related experience preferred.
• Valid driver's license and reliable transportation required.
• Ability to work Monday - Friday from 9AM to 5PM.
• Experience with social services, case management, community programs, or nonprofit organizations.

Responsibilities

• Build strong relationships with residents and the community by creating a welcoming, approachable environment and understanding resident needs, interests, and goals.
• Develop and coordinate resident programs and events, with a focus on youth and family programming that promotes skill development, academic success, community connection, housing stability, and overall wellness.
• Connect residents with resources and services by building partnerships with local nonprofits, government agencies, social service providers, and other community organizations.
• Help residents navigate available support and services through community connections.
• Support resident communication and engagement through newsletters, calendars, flyers, outreach, surveys, and group discussions.
• Partner with property management and community stakeholders to address resident concerns, advocate for residents, ensure services are delivered, and document them.
• Maintain accurate records and uphold compliance by tracking programs, protecting confidentiality, and following Fair Housing laws.

Education

Bachelor's degree in social work or related field

Strong interpersonal and communication skills

Ability to build relationships with diverse residents

Excellent organization and time management

Job description

Gorman & Company seeks a dedicated Resident Services Coordinator for Centerline on Glendale (368 units) in Glendale, AZ. You will engage residents, connect them to resources, and organize programs that foster well‑being, skills, and community belonging.

Role focuses on youth/family programming, collaboration with nonprofits, and ensuring housing stability while maintaining confidential records and Fair Housing compliance. Monday–Friday, 9–5.