Resident Services & Admin Specialist

Jimmy Jazz; Minneapolis (MN); On-site; USD 34,963 - 48,739; Full time

Benefits offered by this job

Medical and Dental Insurance

Retirement plan

457 deferred compensation plan

Group term life insurance

Long term disability insurance

Paid sick leave

Paid vacation leave

12 paid holidays per year

Tuition reimbursement program

Job summary

Minneapolis Public Housing Authority (MPHA) is seeking an on-site Administrative Support Specialist to assist the Property Manager and maintain front-line resident services at AMP 3 in Minneapolis. You will handle inquiries, manage documents, and support rent-related processes.

The role requires a high school diploma and at least three years of clerical experience, with proficiency in MS Word, Excel, and Outlook. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• High School Diploma or GED; 3 years clerical experience or equivalent
• Experience handling resident records and rent statements is preferred
• Experience with data entry and document management

Responsibilities

• Provide front-line customer service to residents and respond to inquiries in person or by phone
• Process and manage rent statements, renewals, and annual recertifications
• Assist with lease compliance and enforcement and maintain resident records
• Create and track work orders, sign up residents for Rent Café, and ensure proper charges are reflected
• Prepare notices, newsletters, and routine reports for management

Skills

Customer service

Communication

Time management

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

SharePoint

Yardi

Smartsheet

Job description

Minneapolis Public Housing Authority (MPHA) is seeking an on-site Administrative Support Specialist to assist the Property Manager and maintain front-line resident services at AMP 3 in Minneapolis. You will handle inquiries, manage documents, and support rent-related processes.

The role requires a high school diploma and at least three years of clerical experience, with proficiency in MS Word, Excel, and Outlook. This is a full-time, on-site position with comprehensive benefits.