Resident Service Manager

North Shore Gardens; Bradenton (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

North Shore Gardens in Bradenton, FL is seeking an Assistant Community Manager to oversee leasing production and contribute to the property's financial performance. Under supervision, you will coordinate leasing activities, communicate with applicants, and ensure adherence to screening procedures.

You will lead and mentor leasing/marketing and maintenance staff, monitor turnover, and help optimize occupancy and NOI while maintaining the asset's appearance and resident satisfaction.

Qualifications

• Experience leading leasing/marketing and maintenance teams.
• Strong understanding of leasing processes and screening procedures.
• Ability to analyze financial statements and budgets.

Responsibilities

• Maximize rental revenue by maintaining high occupancy and reducing vacancy loss.
• Supervise leasing/marketing and maintenance personnel.
• Oversee turnover process and minimize downtime.
• Understand leasing trends and product availability at the site.
• Maintain cleanliness and upkeep of sales & leasing models.
• Improve NOI through revenue optimization and cost controls.
• Review monthly financial statements and manage accounts payable.
• Administer tenant leases and maintain positive tenant relations.
• Prepare annual budgets and report financials to owners.

Skills

Team leadership

Tenant relations

Budgeting

Lease administration

Job description

Assistant Community Manager

General Summary

Under the immediate supervision of the Regional Manager and the Community Manager, the Assistant Community Manager is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties And Responsibilities

• Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
• Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
• Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
• Recommend changes to rents and fees in accordance with market changes
• Review and analyze monthly financial statements
• Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
• Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
• Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
• Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
• Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
• Completes other tasks as directed and assigned.