Resident Service Coordinator

Peak Management LLC; Wyoming (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid Time Off including birthday

401(k) with employer match

Sign-on bonus

On-call premium

Job summary

Peak Management LLC is seeking a ROCKSTAR Resident Service Coordinator for Ramblewood Apartments, a 1,200+ unit property. You will handle resident maintenance inquiries, take service requests via phone, in person, and email, and help prioritize work with the Maintenance Supervisor.

We offer a robust benefits package including medical, dental and life insurance, PTO (including your birthday!), a 401(k) with generous employer match, and a sign-on bonus. Peak is an Equal Opportunity Employer.

Qualifications

• Must have reliable transportation.
• Strong organizational skills and attention to detail.
• Ability to handle resident inquiries and service requests.

Responsibilities

• Resolve resident maintenance questions, concerns and complaints.
• Take service requests via phone, in person, and email; log promptly.
• Assist Maintenance Supervisor in prioritizing service requests for technicians or vendors.
• Demonstrate strong organizational skills in a busy apartment setting.
• Maintain reliable transportation to multiple properties as needed.

Skills

Organizational skills

Reliability

Communication

Multitasking

Job description

Smile, you found us! Looking for a career change in 2026? Come find out what makes Peak "THE PLACE" to work and live. Peak is currently looking for a "ROCKSTAR" Resident Service Coordinator to join our team at our beautiful 1,200+ unit property, Ramblewood Apartments.

• Participate in resolving and handling resident maintenance questions, concerns and complaints
• Take service requests from residents or staff via phone, in person, and email. All requests are to be entered in a timely fashion. Phone messages and email will be checked consistently
• Assist Maintenance Supervisor with determining importance of request for service technicians, or vendors
• Demonstrate strong organizational skills
• Must have reliable transportation

Why come work for us?

Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide on call-premium and PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer match.

• SIGN-ON BONUS INCLUDED**

If you are a positive person who likes to make things happen, this is the opportunity for you!

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.

Requirements

Physical Requirements

• Prolonged periods standing and walking
• Must be physically able to climb ladders, bend, or crawl into awkward spaces
• Must be able to lift up to 50 pounds at a time
• Must be able to traverse a variety of properties with stairs and in a variety of weather

Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values:

Positive People that Make it Happen!

• I Can & I Will
• I Care
• No Drama
• Keep Climbing

Benefits

We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching