Resident Service Coordinator

Inglis; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Job summary

Inglis is seeking a Resident Service Coordinator to support people with disabilities, seniors, and families at our Philadelphia community. You will help residents access services, maintain tenancy, and build a supportive neighborhood with Property Managers.

The role requires a bachelor’s degree in Human Services or related field, 2–3 years of social services experience, and a valid driver's license. Proficiency in MS Word, Excel, and Outlook is essential.

Qualifications

• Bachelor's degree in Human Services, Counseling or Social Work.
• 2–3 years of social service delivery experience with aging, disability or family populations.
• Valid driver’s license and ability to complete driver qualifications.
• Demonstrated ability to advocate, organize, problem-solve and deliver results for residents.
• Proficiency in MS Word, MS Excel and MS Outlook; strong communication skills.

Responsibilities

• Assist individuals with accessing community-based services and resources.
• Support building a healthy, vibrant apartment community.
• Assist with maintaining tenancy at supported housing sites.
• Work with Property Managers to coordinate services and programs.
• Develop a Community Resource Directory and organize educational events.

Skills

Communication

Customer service

Driver's license

MS Office proficiency

Travel willingness

Education

Bachelor's degree in Human Services / Counseling / Social Work

Tools

MS Word

MS Excel

MS Outlook

Job description

Brief Description

Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest. It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values, ensuring the achievement of competencies and compliance with regulatory agencies.

Exciting Opportunity: Resident Service Coordinator

Location

2600 Belmont Ave, Philadelphia, PA 19131

Your Impact

The Service Coordinator’s primary responsibilities are working within a Person Centered, independent living and empowerment model to (a) assist individuals with disabilities, seniors, and families living in the community with accessing community based services and resources; (b) support building a healthy and vibrant apartment community; and (c) assist individuals with maintaining tenancy at supported housing sites; and (d) work collaboratively and in conjunction with Property Managers at community supported housing sites. Position requires operation of a vehicle. Service Coordinators are Community Builders, Advocates/Liaison, Educators and Resource Investigators. This role is integral in supporting and building a thriving community.

What You'll Do

• Work from an empowerment model to support Community Residents to do as much as they care capable of doing themselves.
• Provide general service coordination supports which include intake, education (services available and application procedures), identification of community resources and referrals to other community service providers.
• Participate and complete orientation and ongoing training of the Resident Service Coordinator program.
• Develop and maintain a mutually respectful and collaborative partnership with Property Managers.
• Develop a Community Resource Directory.
• Sponsor and organize educational events for the Community Residents.
• Facilitate the formation of Resident Associations within the property if the residents are interested.

What We Are Looking For

Required – A bachelor’s degree in the Human Services, Counseling or Social Work field with two to three years of

experience in social service delivery with the aging, disability or family populations.

Must be able to travel between community sites, trainings, meetings and the Inglis Innovation Center. Demonstrated

working knowledge of supportive services and other resources in the area available to the housing community. Valid driver’s license without restriction and ability to successfully complete authorized driver qualifications and

requirements.

Demonstrated ability to advocate, organize, problem-solve and provide results for the residents they serve.

Proficiency in MS Word, MS Excel and MS Outlook a must. knowledge of operating standard office equipment,

excellent communication skills, written and verbal, ability to prioritize projects and strong problem-solving skills with

good research skills and attention to detail.

Must possess excellent customer service skills, demonstrate the ability to understand, interpret and uphold Inglis policies.

Pay Rate for This Role

$19-$25/ Hour

Join Us

This is your chance to be a part of a team of dedicated staff. Be part of a team that's not just making a difference but leading the way daily. If you're ready to make a significant impact and lead with passion, we'd love to hear from you.