Resident Service Coordinator

Inglis Housing Corporation; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Job summary

Iglis Housing Corporation is seeking a Service Coordinator in Philadelphia to empower residents with disabilities, seniors, and families, helping them access community services and resources while supporting tenancy and community vitality.

The role requires a 4-year degree in Human Services or related fields, strong communication, and the ability to travel between sites. Proficiency in MS Word, Excel, and Outlook is essential. A team-oriented environment awaits dedicated candidates.

Qualifications

• Bachelor’s degree in Human Services, Counseling, or Social Work.
• Two to three years of social service experience with aging, disability or family populations.
• Valid driver’s license and ability to travel between sites.
• Excellent customer service, communication (written and verbal), and attention to detail.

Responsibilities

• Assist individuals with accessing community-based services and resources.
• Support building a healthy and vibrant apartment community and maintain tenancy.
• Collaborate with Property Managers and coordinate resident programs.
• Develop a Community Resource Directory and organize educational events.
• Facilitate formation of Resident Associations where residents are interested.
• Maintain and document processes using MS Word, Excel, and Outlook.

Skills

Communication

Problem solving

Research skills

Attention to detail

Time management

Education

Bachelor's degree in Human Services / Counseling / Social Work

Tools

MS Word

MS Excel

MS Outlook

Job description

• Location 2600 Belmont Avenue,Philadelphia, PA, 19131,United States
• Base Pay $19.00 - $25.00 / Hour
• Employee Type Full-Time
• Required Degree 4 Year Degree

Location:

2600 Belmont Ave, Philadelphia, PA 19131

Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest . It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values, ensuring the achievement of competencies and compliance with regulatory agencies.

Your Impact:

The Service Coordinator’s primary responsibilities are working within a Person Centered, independent living and empowerment model to (a) assist individuals with disabilities, seniors, and families living in the community with accessing community based services and
resources; (b) support building a healthy and vibrant apartment community; and (c) assist individuals with maintaining tenancy at supported housing sites; and (d) work collaboratively and in conjunction with Property Managers at community supported housing sites. Position requires operation of a vehicle. Service Coordinators are Community Builders, Advocates/Liaison, Educators and Resource Investigators. This role is integral in supporting and building a thriving community.

What You'll Do:

• Work from an empowerment model to support Community Residents to do as much as they care capable of doing themselves.
• Provide general service coordination supports which include intake, education (services available and application procedures), identification of community resources and referrals to other community service providers.
• Participate and complete orientation and ongoing training of the Resident Service Coordinator program.
• Develop and maintain a mutually respectful and collaborative partnership with Property Managers.
• Develop a Community Resource Directory.
• Sponsor and organize educational events for the Community Residents.
• Facilitate the formation of Resident Associations within the property if the residents are interested.

What We Are Looking For:

Required – A bachelor’s degree in the Human Services, Counseling or Social Work field with two to three years of
experience in social service delivery with the aging, disability or family populations.
Must be able to travel between community sites, trainings, meetings and the Inglis Innovation Center. Demonstrated
working knowledge of supportive services and other resources in the area available to the housing community. Valid driver’s license without restriction and ability to successfully complete authorized driver qualifications and
requirements.
Demonstrated ability to advocate, organize, problem-solve and provide results for the residents they serve.
Proficiency in MS Word, MS Excel and MS Outlook a must. knowledge of operating standard office equipment,
excellent communication skills, written and verbal, ability to prioritize projects and strong problem-solving skills with
good research skills and attention to detail.
Must possess excellent customer service skills, demonstrate the ability to understand, interpret and uphold Inglis policies.

Pay Rate for This Role:

$19-$25/ Hour

Join Us:

This is your chance to be a part of a team of dedicated staff. Be part of a team that's not just making a difference but leading the way daily. If you're ready to make a significant impact and lead with passion, we'd love to hear from you.