Resident Sales Counselor

Lake Seminole Square; Mokena (IL); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Employee Referral Program

Job summary

Clarendale of Mokena is seeking a Residency Sales Counselor to guide prospective residents and families through the decision journey, building trust and driving occupancy growth.

You will connect with prospects, conduct engaging tours, and collaborate with the Director of Sales & Marketing to implement occupancy and lead-generation strategies. A strong consultative selling background and 2+ years in sales or marketing are preferred.

Qualifications

• Proven success in sales, business development, hospitality, or relationship management.
• Minimum 2 years of sales or marketing experience.
• Experience in senior living, healthcare, hospitality, or a related industry preferred.
• Strong consultative selling and closing skills.
• Exceptional communication and relationship-building abilities.
• Bachelor's degree in Sales, Marketing, Business, or related field preferred.

Responsibilities

• Generate and convert leads through consultative sales strategies.
• Build meaningful relationships with prospective residents, families, and referral partners.
• Conduct engaging community tours that showcase the lifestyle and value of Clarendale of Mokena.
• Manage inquiries, nurture prospects, and maintain a strong follow-up cadence.
• Overcome objections and guide prospects confidently toward a move-in decision.
• Partner with the Director of Sales & Marketing to execute occupancy and lead-generation strategies.
• Represent the community at networking events, outreach activities, and marketing initiatives.
• Track sales activity and maintain accurate records within the lead management system.
• Analyze local competition and identify opportunities to strengthen market position.

Skills

Sales

Business Development

Hospitality

Relationship Management

Education

Bachelor's degree in Sales, Marketing, Business, or related field

Job description

Why You'll Love This Opportunity

At Clarendale of Mokena, you'll combine consultative sales, hospitality, and purpose-driven work to help older adults and their families make one of life's most important decisions. Every conversation has the potential to change someone's future while helping drive occupancy growth and business success.

If you're energized by networking, lead generation, prospect engagement, and achieving goals, this is your opportunity to join a growing organization that invests in its people and rewards performance.

Competitive base salary starting $62,000–$68,000 annually (based on experience)
Additional commission opportunity to reward your success
Relationship-driven sales environment with warm leads and high-impact interactions
Opportunity to directly influence community growth and occupancy performance
Work alongside an experienced Director of Sales & Marketing
Be part of a company shaping the future of senior living

What You'll Do

As our Residency Sales Counselor, you'll serve as a trusted advisor to prospective residents and families throughout their decision-making journey. Your ability to connect, build trust, and follow through will directly contribute to occupancy growth.

Key Responsibilities

• Generate and convert leads through consultative sales strategies
• Build meaningful relationships with prospective residents, families, and referral partners
• Conduct engaging community tours that showcase the lifestyle and value of Delaney at Parkway Lakes
• Manage inquiries, nurture prospects, and maintain a strong follow-up cadence
• Overcome objections and guide prospects confidently toward a move-in decision
• Partner with the Director of Sales & Marketing to execute occupancy and lead-generation strategies
• Represent the community at networking events, outreach activities, and marketing initiatives
• Track sales activity and maintain accurate records within the lead management system
• Analyze local competition and identify opportunities to strengthen market position

Schedule & Compensation

Full-Time

Compensation Package

• Base Salary starting at 62,000–$68,000 annually depending upon experience
• Additional Commission Earnings
• Performance-driven role with significant impact on community success

Benefits

• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Life Insurance
• Paid Time Off
• Employee Referral Program

What Makes You a Great Fit

• Proven success in sales, business development, hospitality, or relationship management
• Minimum 2 years of sales or marketing experience
• Experience in senior living, healthcare, hospitality, or a related industry preferred
• Strong consultative selling and closing skills
• Exceptional communication and relationship-building abilities
• Bachelor's degree in Sales, Marketing, Business, or related field preferred

Make an Impact While Growing Your Career

This is more than a sales role. It's an opportunity to help families find confidence during a major life transition while being rewarded for your ability to build relationships and deliver results.

If you're a motivated sales professional who loves connecting with people, exceeding goals, and making a difference, we want to hear from you. Join Clarendale of Mokena and help shape extraordinary futures, one resident at a time.

Clarendale of Mokena is an Equal Opportunity Employer.