Resident Safety & Courtesy Patrol

Evergreen Real Estate Group; Chicago (IL); Presencial; USD 22.000 - 33.000; Tempo integral

Resumo da vaga

Evergreen Real Estate Group is seeking a Courtesy Patrol Officer to safeguard the property’s common areas and assist residents. You will monitor entry/exit points, verify IDs, perform rounds, and respond to emergencies according to the building's Emergency Plan.

The role requires 1–3 years in security or related service, with strong communication, de-escalation skills, and the ability to document incidents accurately. It emphasizes professionalism and discretion in daily resident interactions.

Qualificações

• High school diploma or GED required.
• 1–3 years of related experience in security, building monitoring, or customer service preferred.
• Excellent written communication and ability to follow building procedures and emergency guidelines.

Responsabilidades

• Monitor building entry and exit points; verify guest IDs and manage sign-in/sign-out logs.
• Perform routine building tours and document rounds in security logs.
• Ensure all doors are secure and report security issues to management.
• Respond to emergencies and notify Property Manager or on-call personnel as needed.
• Enforce house rules and emergency protocols; escalate issues when necessary.
• Document incidents and tenant interactions in logs and reports.
• Maintain courteous, professional demeanor with residents and guests; de-escalate when required.
• Assist with light clerical tasks and adherence to the Courtesy Patrol Handbook.

Conhecimentos

Situational Awareness

Crisis Response

Resident Service

Policy Enforcement

Communication

Problem-Solving

Team Collaboration

Professional Integrity

Formação

High school diploma or GED

Descrição da vaga

Evergreen Real Estate Group is seeking a Courtesy Patrol Officer to safeguard the property’s common areas and assist residents. You will monitor entry/exit points, verify IDs, perform rounds, and respond to emergencies according to the building's Emergency Plan.

The role requires 1–3 years in security or related service, with strong communication, de-escalation skills, and the ability to document incidents accurately. It emphasizes professionalism and discretion in daily resident interactions.