Courtesy Officer

ALG Senior; Marlborough (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Professional development

Life insurance

Employee Assistance Program

Job summary

Indigo Hall is seeking a dependable Courtesy Officer to patrol the property, protect residents, staff, and visitors, and maintain a secure environment. The role emphasizes being observant, professional, and proactive in addressing potential security concerns.

The position involves monitoring premises, preventing disturbances, and responding to emergencies as needed, while providing courteous assistance to residents and guests. A background in security or related fields is preferred.

Qualifications

• Observant, professional, and proactive in identifying security concerns.
• High school diploma or GED (preferred).
• Experience in security or related field preferred.
• Lift up to 75 lbs and tolerate various weather conditions.

Responsibilities

• Security Patrol: Conduct routine patrols throughout the property every 30-60 minutes to ensure safety and security.
• Incident Prevention: Monitor for signs of intrusion, theft, vandalism, disturbances, or unsafe conditions.
• Emergency Response: Respond to emergencies, assist in evacuations, and contact law enforcement or emergency services when necessary.
• Visitor & Vendor Management: Monitor and authorize entrance and departure of visitors and vendors, ensuring proper escort and documentation.
• Incident Reporting: Investigate and document any accidents, suspicious activities, or safety hazards, providing reports to management.
• Resident Assistance: Provide support and assistance to residents and guests as needed while maintaining a professional and courteous demeanor.
• Light Maintenance & Administrative Support: Perform light maintenance tasks and office duties as assigned.

Skills

Observation

Problem-solving

Communication

Interpersonal

De-escalation

Compassion

Education

High school diploma or GED

Job description

Are you a dependable and observant professional with a passion for ensuring the safety and security of a community?

Indigo Hall is seeking a dedicated Courtesy Officer to patrol and protect the community, maintain a secure environment, and provide assistance to residents and visitors at Indigo Hall.

Why Join Indigo Hall?

At Indigo Hall, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Courtesy Officer is responsible for patrolling the property to ensure the safety of residents, staff, and visitors. This role includes monitoring the premises, preventing theft and disturbances, and responding to emergencies as needed. The Courtesy Officer plays a key role in maintaining a secure and welcoming community atmosphere.

The ideal candidate is observant, professional, and proactive in identifying and addressing potential security concerns.

Essential Duties and Responsibilities:

• Security Patrol: Conduct routine patrols throughout the property every 30-60 minutes to ensure safety and security.
• Incident Prevention: Monitor for signs of intrusion, theft, vandalism, disturbances, or unsafe conditions.
• Emergency Response: Respond to emergencies, assist in evacuations, and contact law enforcement or emergency services when necessary.
• Visitor & Vendor Management: Monitor and authorize entrance and departure of visitors and vendors, ensuring proper escort and documentation.
• Incident Reporting: Investigate and document any accidents, suspicious activities, or safety hazards, providing reports to management.
• Resident Assistance: Provide support and assistance to residents and guests as needed while maintaining a professional and courteous demeanor.
• Light Maintenance & Administrative Support: Perform light maintenance tasks and office duties as assigned.

Qualifications:

• High school diploma or GED equivalent (preferred)
• Previous experience in security, law enforcement, or a related field (preferred)
• Ability to handle conflict professionally and de-escalate situations when necessary
• Strong observational and problem-solving skills
• Ability to lift up to 75 lbs. and tolerate various weather conditions
• Excellent communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Must pass a criminal background check and meet all health requirements