Resident Recruitment & Admissions Liaison

Pennant Group; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Pennant Group in Phoenix, AZ is seeking a Community Liaison to nurture relationships with prospective residents and families, guiding admissions and assessments in collaboration with the management team. The role emphasizes excellent English communication, strong customer service, and a patient, compassionate approach to seniors.

Local travel may be required as part of outreach and referral development. You will coordinate outreach, maintain occupancy levels, and track moves to support a

Qualifications

• Superior communication skills in English, both oral and written.
• Ability to recruit residents and manage admissions processes.
• Strong customer service and referral development abilities.
• Willingness to travel locally.

Responsibilities

• Lead resident recruitment and establish relationships with prospects and families.
• Develop and maintain marketing strategies and referral sources.
• Maintain occupancy levels and track resident movements.
• Collaborate with community management on admission/assessment.

Skills

Excellent communication

Relationship building

Customer service

Marketing experience

Seniors care knowledge

Education

Degree in marketing or human services

Job description

Pennant Group in Phoenix, AZ is seeking a Community Liaison to nurture relationships with prospective residents and families, guiding admissions and assessments in collaboration with the management team. The role emphasizes excellent English communication, strong customer service, and a patient, compassionate approach to seniors.

Local travel may be required as part of outreach and referral development. You will coordinate outreach, maintain occupancy levels, and track moves to support a