Resident Recovery Engagement Advocate

The W Group Mgmt; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical health benefits

Paid time off

Professional development

Job summary

The Second Wind is seeking a compassionate Recovery Engagement Coordinator to support our SUD program in assisted living facilities. You will help residents understand the program, meet with clinicians, and stay engaged with services.

This role emphasizes warmth, professionalism, and the ability to build trust with residents to improve health, well-being, and quality of life. In-person, on-site in NY facilities, with a focus on respectful outreach.

Qualifications

• Experience working with older adults, behavioral health, or healthcare settings is a plus.
• Bilingual in English and Spanish preferred.
• Strong interpersonal and communication skills.
• Natural ability to connect with others and build trust.
• Compassionate, confident, and professional presence.

Responsibilities

• Build positive, trusting relationships with residents in assisted living facilities.
• Educate residents about The Second Wind program and its benefits.
• Encourage residents to enroll in the program and participate in services.
• Motivate residents to attend appointments with clinicians and engage with peer staff.
• Conduct regular resident outreach and follow-up to maintain interest and participation.
• Identify residents who may benefit from services and connect them with the team.
• Collaborate with clinicians, peer advocates, facility staff, and leadership to support engagement goals.
• Track outreach, resident interest, and enrollment activity.
• Maintain documentation of interactions and referrals.
• Represent The Second Wind in a professional, resident-centered manner.

Skills

Interpersonal communication

Bilingual English/Spanish

Relationship building

Organizational skills

Resident engagement

Job description

The Second Wind is seeking a compassionate Recovery Engagement Coordinator to support our SUD program in assisted living facilities. You will help residents understand the program, meet with clinicians, and stay engaged with services.

This role emphasizes warmth, professionalism, and the ability to build trust with residents to improve health, well-being, and quality of life. In-person, on-site in NY facilities, with a focus on respectful outreach.