Resident QCS Field Service Technician - Demopolis, AL

USTBC ABB Installation Products Inc.; United States; Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

ABB Installation Products Inc. is seeking a Field Service Technician to perform preventive and corrective maintenance, testing, and troubleshooting of ABB QC hardware and software at customer sites in Demopolis, AL.

You will work independently or with a site team, travel up to 15% for training and support, and document all activities for compliant maintenance. You'll use electrical test equipment, read electrical drawings, and apply safety procedures while resolving on-site issues and supporting

Qualifications

• Associate degree and 5+ years related experience OR HS diploma with 7+ years experience.
• Mechanical/electrical aptitude with basic electrical theory and safety.
• Ability to read electrical drawings for troubleshooting up to 240 VAC/870 VDC.
• Able to identify voltage levels above 240 VAC/870 VDC and use basic hand tools.
• Travel up to 15% for training and site support.

Responsabilités

• Maintain quality control hardware and software on-site.
• Troubleshoot electrical and mechanical issues with frame and sensor package.
• Support on-site with testing, installations, upgrades and new functionality.
• Answer customer questions and resolve service-related issues on-site.
• On-call 24-hour emergency support; team rotation.
• Accurately document work for preventive and corrective maintenance.
• Coordinate work with other groups to meet commitments.
• Work safely following HSE policies.

Connaissances

Electrical theory

Electrical safety

Voltmeter / multimeter

Electrical drawings

Hand tools

DCS programming exposure

Travel readiness

Formation

Associate degree or HS diploma with experience

Outils

Electrical test instruments

Voltmeter / multimeter

Description du poste

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: IAPI Service Center Manager

The ABB Quality Control System (QCS) Field Service Technician will be responsible for performing preventive and corrective maintenance, testing, and troubleshooting of proprietary ABB hardware and software, as well as assisting with any projects, upgrades, new installations, and advanced services. Works independently or as part of a small site team.

Position is based onsite at customer location in Demopolis, AL.

Key Responsibilities

• Maintain quality control hardware and software. This includes cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire ABB quality control solution.
• Answer customer questions about the state of the ABB system. Resolve customer service-related issues while fostering the customer relationship and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other ABB personnel in support of service operations.
• On call for 24-hour emergency support service requests. Team rotation in most areas.
• Accurately document the work that is performed for periodic preventive maintenance and intermittent corrective maintenance tasks.
• Play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments.
• Work safely including completing all assigned training and following all HSE policies and procedures.

Qualifications

• Associate degree in a related field and 5+ years of electrical/electronics, instrumentation or process control related work/military experience required. Or HS diploma/GED and 7+ years of related work/military experience required.
• Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety. Ability to use electrical test equipment such as voltmeters or multi-meters.
• Ability to read electrical drawings and utilize for troubleshooting electrical systems, and ability to diagnose malfunctioning electrical systems up to 240 VAC/870 VDC and perform preventive maintenance using electrical test equipment.
• Candidate should know how to identify voltage systems that are above the level 240 VAC/870 VDC. Comfortable using basic hand tools.
• Basic understanding of the paper making process and process control a plus.
• Exposure to DCS programming and troubleshooting is beneficial.
• Travel up to 15% may be required for training and assisting other sites.

What’s in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an Equal Employment Opportunity and Aff!??

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff!???

MyBenefitsABB.com

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn mor