Resident Program Assistant

Brown & Brown Insurance; Georgia; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

Paid Time Off

Holidays

Employee Discounts

Job summary

Brown & Brown Insurance is seeking a detail-oriented student intern or entry-level assistant to support Resident Program Operations in confirming coverage limits and policy status provided by tenants. You will monitor client files, respond to questions from clients and carriers, and review documents for accuracy under supervision.

You will maintain confidentiality, follow company policies, and collaborate with clients and brokers to ensure timely and accurate records, while gaining exposure to

Qualifications

• Currently enrolled in a business program (risk management, finance, accounting, or marketing).
• Superior written and verbal communications.

Responsibilities

• Monitor client files for timeliness, open items, accounting and audit records.
• Respond to client and carrier requests/questions within ability/knowledge timely.
• Review documents such as policies, changes, endorsements and audits for accuracy.
• Maintain appropriate level of confidentiality.
• Follow company policies and procedures.
• Other duties as determined by client and brokers needs.

Skills

Attention to detail

Communication skills

Time management

Confidentiality

Policy review

Education

Business program enrollment

Job description

Company Culture

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Purpose

Work closely with Director of Resident Program Operations to assist in confirming coverage limits and status of policies supplied by tenants.

Essential Duties and Responsibilities

• Monitor client files for timeliness, open items, accounting and audit records, and other actions as necessary.
• Respond to client and carrier requests/questions within ability/knowledge timely.
• Review documents such as policies, changes, endorsement and audits for accuracy.
• Maintain appropriate level of confidentiality.
• Follow company policies and procedures.
• Other duties as determined by client and brokers needs.

Competencies

• Planning/organizing - the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication - the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication - the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control - the individual demonstrates accuracy and thoroughness and monitorsown work to ensure quality.
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

Qualifications

• Current enrollment in Business program including, but not limited to Risk Management, Finance, Accounting and Marketing.
• Superior communications skills (written and verbal).

Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services.
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Enrollment waiting periods or eligibility criteria may apply to certain benefits.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".