Community Services & Self-Sufficiency Coordinator

Housing Authority of the City of Los Angeles; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Housing Authority of the City of Los Angeles invites applications for a ROSS Coordinator. This temporary, three-year assignment is fully funded by the ROSS-SC grant and focuses on tailoring services to eligible residents, with a goal of improving social functioning through coordinated support.

The role requires building networks with providers, assessing needs, and documenting outcomes for HUD compliance. A valid California driver’s license is required; position is open until filled.

Qualifications

• Associate degree and two years of relevant experience or an equivalent combination of education, training and experience.
• Knowledge of local, state, and federal public benefits for eligible populations.
• Must possess a valid California driver’s license.

Responsibilities

• Research, develop, and maintain a network of service providers and community resources for youth and adults.
• Interview and assess at-risk individuals to identify needs and connect with resources.
• Implement case action plans to provide human services and mobilize resources.
• Maintain regular contact with residents/tenants and coordinate with facility staff.
• Prepare activity reports and documentation as required by HUD.

Skills

Communication

Interpersonal skills

Problem solving

Time management

Education

Associate degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field

Job description

Anticipated Hiring Pay Rate:Candidates can expect to be hired at an hourly rate of pay of $22.00.
The hourly rate of pay will remain in place throughout the ROSS Grant 3-year term period.

Please go to http://www.hacla.org/careersfor details of this position and to apply.

***Position is open until filled***

NATURE OF WORK:Under general direction, the ROSS Coordinator works with community service providers to tailor services to the needs of eligible residents such as at-risk youth or hard to employ adults, establishes a system to monitor and evaluate service delivery and outcomes, and coordinates with other independent living programs.

SPECIAL NOTE:The Resident Opportunity and Self-Sufficiency (ROSS) Coordinator is a single incumbent, limited term temporary three-year assignment fully funded by the ROSS-SC grant award. Currently, it is expected that the ROSS-SC grant will fund through the end of May 2029. The position is subject to funding availability and not eligible for any yearly Cost of Living Adjustments during grant period.

TYPICAL DUTIES:

• Research, develop, and maintain a network of service providers, local community resources, or other supportive services for youth and adults to serve as a liaison between the Authority and outside agencies;
• Interview and assess persons who are at-risk and evaluate needs to identify solutions or connect with resources;
• Implement case action plans to provide human services for eligible residents individually, as a family, or in other small groups, and aid eligible resident(s)/tenant(s) in mobilizing their inner capabilities and external resources to improve social functioning;
• Establish regular contact and maintain effective communication with eligible residents/tenants;
• Collaborate with facility management staff;
• Complete assessments, document all resident/tenant participants’ situation and progress, prepare activity reports, and various documents as required by the US Department of Housing and Urban Development (HUD);
• Assists with coordination of onsite events for residents/tenants as appropriate, including workshops, trainings, or other educational events;
• Establish and maintain visibility within the community through professional networking, advocacy groups, etc.
• Attend and actively participate in required Resident Service Coordinator training programs and conferences.

KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of:

• Local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities
• Procedures, practices and methods of office functions;
• Housing Authority organization, operation, policies and procedures;
• Research techniques and technical aspects of area of specialty.

Ability to:

• Work with multiple service providers to organize, strategize, and coordinate service delivery;
• Make prompt and accurate recommendations;
• Use sound judgment in the performance of duties;
• Deal tactfully and effectively with residents, employees, outside agencies and the public;
• Meet schedules and timeliness;
• Establish and maintain effective working relationships with others;
• Apply and explain established policies, procedures and regulations and recommend an effective course of action;
• Communicate clearly and concisely, both orally and in writing.

MINIMUM QUALIFICATIONS:
Associate’s degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field, -AND- two (2) years of experience in community or social services delivery providing assistance to a vulnerable population or a related field -OR- an equivalent combination of education, training, and experience.

The ideal candidate would have demonstrated working knowledge, training and experience of local services for the at-risk youth or hard to employ adults; the ability to communicate fluently in more than one language is a plus.

SPECIAL REQUIREMENT: Must possess a valid California driver’s license.

APPLICATION PROCESS:

Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process.

SELECTION PROCEDURE:Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

HIRING INFORMATION:

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

DISABILITY ACCOMMODATION:
Testing Accommodations:If you require an accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

We are an Equal Opportunity/Affirmative Action Employer.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE:The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:
http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdfPlease call the NEOGOV Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process