Resident Operations Director: NYC School Ops Leader

Socket.dev; New York (NY); On-site; USD 78,000 - 106,000; Full time

Benefits offered by this job

Monthly stipend for wellness and life—

Four live therapy sessions per month

MacBook Air and phone reimbursement

Fully stocked team spaces with snacks

Zeta swag and team outings

Books and resources for professional开发

Relocation support to New York City

Job summary

Zeta seeks a Resident Operations Director to lead operational excellence across a network of schools in New York City. This on-site role starts with a 6–12 month residency and integrates you into an established School-Based Operations Team to drive daily operations and longer-term impact.

You bring a Bachelor's degree and 4+ years of leadership experience in high-performing environments, ideally with K-12 exposure. The position offers relocation support and a competitive benefits package.

Qualifications

• Bachelor’s degree
• 4+ years of professional experience leading complex projects, teams, or operational work
• Strong project management and execution skills
• Systems-minded approach to the work
• Strong judgment with urgency, ownership, and solutions-oriented follow-through
• Deep alignment with Zeta’s mission and a student-centered approach to learning
• Experience in K-12 education or school operations is preferred but not required

Responsibilities

• Complete an intensive 6-to-12-month residency designed to prepare you to become the Operations Director of a Zeta school.
• Serve as a full-time member of an established School-Based Operations Team, learning alongside experienced school and operations leaders while contributing to daily execution.
• Take on increasing ownership of school operations, building the judgment, technical knowledge, and leadership skills required to oversee a full school operations function.
• Lead high-impact school-based and network-wide projects, managing work from initial problem diagnosis through execution and measurable results.
• Strengthen systems for safety, facilities, and daily school operations, helping create a secure, welcoming, and exceptionally well-run environment for students, staff, and families.
• Use data to identify gaps and improve operational systems, balancing immediate execution with long-term planning and continuous improvement.
• Develop the people leadership and cross-functional partnership skills needed to lead an operations team and serve as an effective member of a school leadership team.

Skills

Project management

Leadership

Systems thinking

Problem solving

Ownership

Student-centered approach

Strong judgment

Education

Bachelor's degree

Job description

Zeta seeks a Resident Operations Director to lead operational excellence across a network of schools in New York City. This on-site role starts with a 6–12 month residency and integrates you into an established School-Based Operations Team to drive daily operations and longer-term impact.

You bring a Bachelor's degree and 4+ years of leadership experience in high-performing environments, ideally with K-12 exposure. The position offers relocation support and a competitive benefits package.