Resident Mentor - Sober Living Program (50084)

Paycom; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

All In Solutions is seeking a Resident Mentor in Cherry Hill, NJ. This full-time role supports residents with recovery-focused guidance, life skills development, and crisis de-escalation across three shifts.

You will be a positive role model, liaising with the clinical team and ensuring a safe, structured environment that promotes accountability and wellness for individuals facing addiction and mental health challenges.

Qualifications

• High school diploma or equivalent required or preferred.
• Valid driver’s license with a clean driving record for five years.
• Ability to pass all required pre-employment screenings.
• Experience in behavioral health or related field preferred but not required.

Responsibilities

• Serve as a positive role model and promote healthy behaviors and recovery-oriented living.
• Encourage resident engagement in recovery programming and peer support.
• Foster a respectful, growth-oriented community among residents.
• Act as primary contact for resident concerns, conflicts, and behavioral issues.
• Use de-escalation techniques to handle high-stress situations.
• Maintain a calm, supportive, therapeutic environment across shifts.
• Conduct facility walkthroughs, room inspections, and safety monitoring.
• Administer drug and alcohol screenings per program policies.
• Enforce house rules professionally and confidentially.
• Assist with resident admissions, orientations, transfers, and discharges.
• Transport or accompany residents to appointments and recovery activities.
• Document resident interactions, incidents, concerns, and observations clearly.

Skills

Interpersonal skills

Crisis de-escalation

Professional boundaries

Verbal and written communication

Education

High school diploma or equivalent

Job description

Job Details: Job Location: JW Kingston - Cherry Hill, NJ, Position Type: Full Time, Salary Range: $18.00 - $21.00Hourly

At All In Solutions, our mission is to empower individuals and families affected by addiction and mental health challenges through compassionate, evidence-based care. Founded by people with lived recovery experience, we believe healing begins with dignity, respect, and genuine human connection. We are committed to treating the whole person through individualized treatment plans, clinical excellence, integrity, and unwavering support at every stage of the recovery journey. Our team is united by a shared purpose: helping people reclaim their lives while fostering hope, resilience, and lasting wellness.

Summary

As a Resident Mentor, you are more than a supervisor, you are a pillar of our recovery community. This position is ideal for mission-driven individuals who are passionate about supporting those affected by substance use and mental health disorders. Whether motivated by lived experience, professional aspirations, or a desire to give back, you will serve as a positive role model while fostering a safe, structured, and recovery-focused environment.

Resident Mentors play a critical role in supporting residents as they develop accountability, life skills, and healthy recovery practices. This position serves as a key liaison between residents and the clinical team, helping maintain a therapeutic house culture that promotes long-term success and wellness.

Shift Availability & Location

We are looking for reliable team members to fill multiple shifts.

• First Shift: 7:30am-4pm
• Second Shift: 3:30pm-12am
• Third Shift: 12am-8:30am

Available Schedule Options

• Sunday-Thursday
• Tuesday-Saturday
• Thursday-Monday

Compensation & Pay Structure

• Competitive hourly compensation based on experience, qualifications, and applicable certifications
• Full-time employees may be eligible for comprehensive benefits, including medical, dental, vision, vacation/sick time, and additional employee wellness programs

Key Responsibilities

• Serve as a positive role model by demonstrating healthy behaviors, accountability, and recovery-oriented living.
• Encourage resident engagement in recovery programming, peer support, and self-help concepts, including 12-Step principles.
• Foster an atmosphere of respect, personal growth, and community among residents.
• Act as a primary point of contact for resident concerns, conflicts, and behavioral issues.
• Utilize de-escalation techniques and sound judgment to address high-stress situations.
• Maintain a calm, supportive, and therapeutic environment during all shifts.
• Conduct facility walkthroughs, room inspections, and routine monitoring to ensure a safe living environment.
• Administer drug and alcohol screenings in accordance with program policies.
• Enforce house rules consistently and professionally.
• Maintain confidentiality and comply with HIPAA regulations and organizational policies.
• Assist with resident admissions, orientations, transfers, and discharges.
• Transport or accompany residents to appointments, meetings, and approved recovery-related activities as needed.
• Complete accurate and timely documentation of resident interactions, incidents, concerns, and behavioral observations.
• Communicate effectively with clinical and leadership teams regarding resident progress and program needs.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record for a minimum of five (5) years.
• Ability to pass all required pre-employment screenings, including background checks and health screenings.
• Passion for helping individuals affected by substance use and mental health disorders, whether through lived experience, professional experience, education, or a strong personal commitment to recovery support.
• Previous experience in behavioral health, addiction treatment, recovery housing, residential care, peer support, human services, or a related field is preferred but not required.
• Strong interpersonal, communication, conflict resolution, and problem-solving skills.
• Ability to maintain professional boundaries while building positive rapport with residents.
• Ability to remain calm, exercise sound judgment, and effectively manage crisis situations.
• Comfortable working independently and collaboratively within a multidisciplinary treatment team.
• Knowledge of recovery principles, 12-Step programs, and community support resources is a plus.
• Commitment to maintaining confidentiality, professionalism, and a recovery-focused environment.

Competencies

• Compassionate and client-centered approach
• Integrity and professionalism
• Strong judgment and decision-making abilities
• Crisis management and de-escalation skills
• Accountability and reliability
• Effective verbal and written communication
• Ability to establish healthy boundaries
• Teamwork and collaboration
• Adaptability in a fast-paced environment
• Commitment to recovery-oriented care and resident success