RESIDENT MANAGER-ROBERTSON

Life Help; Greenville (MS); On-site; USD 18,000 - 24,000; Part time

Job summary

Life Help in Greenville, MS is seeking an entry-level weekend/holiday position focused on coordinating treatment programs and maintaining a safe, respectful environment for residents. The role involves answering calls, logging events, enforcing policies, and supporting staff under the supervision of program leadership.

Requirements include a High School Diploma or GED and a valid Mississippi driver’s license.

Qualifications

• Leadership, organizational, and interpersonal skills required.
• High School Diploma or GED required.
• Must have valid Mississippi driver's license.

Responsibilities

• Assist in coordinating treatment program effectively and efficiently.
• Answer telephone courteously and document calls with date/time.
• Maintain logs with head counts and observations.
• Note incidents and events per agency standards in logs.
• Enforce house policies with professionalism at all times.
• Conduct fire and evacuation drills when requested.
• Observe and record residents' self-administration of medication as directed.
• Ensure safety and welfare of clients at all times.
• Treat all individuals with respect and confidentiality.
• Participate in required training and perform duties as assigned.
• Possess leadership and the willingness to work harmoniously with staff.

Skills

Leadership ability

Organizational skills

Interpersonal skills

Education

High School Diploma/GED

Job description

Job Responsibilities

Assist in coordinating treatment program effectively and efficiently.

Job Details

• Level: Entry
• Job Location: Greenville, MS
• Position Type: Weekend Holiday
• Education Level: High School

Job Duties

• Answer telephone in a courteous, respectful and polite manner. Document phone calls and nature of calls in log with date and time.
• Stay awake and alert at all times. Make head count no less than once every hour. Document head count in log.
• Notify program director or counselor if any client elopes or requires discharge for inappropriate behavior or is involved in a problem situation outside the scope of authority and discretion of Resident Manager.
• Document in log information of events, activities, and problems occurring during shift, especially any occurrence falling within the Department of Mental Health Operational Standards' definition of a Serious Incident.
• Enforce house policies in a professional manner at all times.
• Conduct fire and evacuation drills when requested by program director.
• Properly observe and record the self administration of medication by residents as directed.
• Insure the safety and welfare of clients at all times.
• Treat individuals receiving services, family members, staff, volunteers, visitors, government agencies, and the general public with respect, dignity, and courtesy at all times. Conduct yourself in a manner which leaves a favorable impression with the public.
• Adhere to all Department of Mental Health Standards, Division of Medicaid Standards, and maintain respect for all other Life Help policies, procedures, and management decisions.
• Respect and uphold the confidentiality of individuals receiving services, their family members, colleagues, and any sensitive situations arising within the agency. Refrain from malicious gossip at all times.
• Participate in all training required for your specific position and by the agency at large.
• Perform other specific duties as assigned by your supervisor/manager/coordinator.
• Must possess leadership ability, organizational skills, interpersonal skills, and must possess the willingness to work harmoniously with other personnel.
• I understand that I may be subject to exposure to infectious waste, diseases, conditions, including TB, AIDS, Hepatitis and may be subject to emotionally upset and hostile individuals, family members, etc.

Qualifications

• Job Qualification:
• High School Diploma/GED
• Valid Mississippi Driver's License