RESIDENT MANAGER-ROBERTSON

Life Help; Greenville (MS); On-site; USD 23,000 - 31,000; Part time

Job summary

Life Help in Greenville, MS seeks an entry-level staff member for weekend/holiday shifts in a residential treatment program. You will assist in coordinating treatment activities and ensure a safe, respectful environment for clients and staff.

Responsibilities include answering calls, logging communications and head counts, and following department policies while maintaining confidentiality and safety standards.

Qualifications

• High School Diploma or GED required.
• Valid Mississippi drivers license required.

Responsibilities

• Answer telephone in a courteous, respectful manner and log calls with date/time.
• Stay awake and alert; take head counts hourly and log.
• Notify program director or counselor if client elopes or requires discharge for improper behavior.
• Document events, activities, and problems in the shift log per standards.
• Enforce house policies professionally at all times.
• Conduct fire and evacuation drills when requested.

Skills

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Job description

Description

Job Responsibilities: Assist in coordinating treatment program effectively and efficiently.

Job Details

• Level: Entry
• Job Location: Greenville, MS
• Position Type: Weekend Holiday
• Education Level: High School

Description

Job Responsibilities: Assist in coordinating treatment program effectively and efficiently.

Job Duties

• Answer telephone in a courteous, respectful and polite manner. Document phone calls and nature of calls in log with date and time.
• Stay awake and alert at all times. Make head count no less than once every hour. Document head count in log.
• Notify program director or counselor if any client elopes or requires discharge for inappropriate behavior or is involved in a problem situation outside the scope of authority and discretion of Resident Manager.
• Document in log information of events, activities, and problems occurring during shift, especially any occurrence falling within the Department of Mental Health Operational Standards' definition of a Serious Incident.
• Enforce house policies in a professional manner at all times.
• Conduct fire and evacuation drills when requested by program director.
• Properly observe and record the self administration of medication by residents as directed.
• Insure the safety and welfare of clients at all times.
• Treat individuals receiving services, family members, staff, volunteers, visitors, government agencies, and the general public with respect, dignity, and courtesy at all times. Conduct yourself in a manner which leaves a favorable impression with the public.
• Adhere to all Department of Mental Health Standards, Division of Medicaid Standards, and maintain respect for all other Life Help policies, procedures, and management decisions.
• Respect and uphold the confidentiality of individuals receiving services, their family members, colleagues, and any sensitive situations arising within the agency. Refrain from malicious gossip at all times.
• Participate in all training required for your specific position and by the agency at large.
• Perform other specific duties as assigned by your supervisor/manager/coordinator.
• Must possess leadership ability, organizational skills, interpersonal skills, and must possess the willingness to work harmoniously with other personnel.
• I understand that I may be subject to exposure to infectious waste, diseases, conditions, including TB, AIDS, Hepatitis and may be subject to emotionally upset and hostile individuals, family members, etc.

Qualifications

• Job Qualification: High School Diploma/GED
• Valid Mississippi Driver's License