Resident Manager, Community Housing & Services

Volunteers of America Chesapeake and Carolinas; Durham (NC); On-site; USD 50,000 - 53,000; Full time

Job summary

VOA Chesapeake & Carolinas is seeking a Resident Manager to oversee Maple Court in Durham, NC, ensuring daily operations, property upkeep, and responsive tenant services. The role includes coordinating wrap-around services and maintaining HMIS data while enforcing property standards and timely communications.

The position requires at least two years of property management experience, strong budgeting skills, and familiarity with HMIS/HUD standards.

Qualifications

• A high school diploma and at least two years of financial sourcing experience.
• Minimum 2 years managing residential properties with diverse social and economic communities.
• Real estate or property management certification highly desired.
• HMIS and HUD standards knowledge preferred.

Responsibilities

• Collect rent and other property fees from tenants.
• Pay property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs.
• Report the property’s financial status, occupancy, and expiring leases to owners.
• Prepare and maintain all property records and correspondence.

Skills

Property management

Customer service

Budgeting

HMIS/HUD knowledge

Education

High school diploma

Associate’s degree (preferred)

Tools

HMIS standards

HUD standards

Job description

VOA Chesapeake & Carolinas is seeking a Resident Manager to oversee Maple Court in Durham, NC, ensuring daily operations, property upkeep, and responsive tenant services. The role includes coordinating wrap-around services and maintaining HMIS data while enforcing property standards and timely communications.

The position requires at least two years of property management experience, strong budgeting skills, and familiarity with HMIS/HUD standards.