Resident Manager — Community Housing Leader

Socket.dev; Durham (NC); On-site; USD 50,000 - 53,000; Full time

Job summary

VOA Chesapeake & Carolinas seeks a Resident Manager to oversee Maple Court in Durham, ensuring daily operations, resident support, and coordination with partner agencies. The role includes rent collection, maintaining property standards, and open communication with residents and leadership.

The candidate should have a high school diploma and at least two years of property management experience, with HMIS/HUD familiarity and a focus on customer service and compliance.

Qualifications

• Knowledge of fair housing practices and regulations.
• Experience working with clients that fit the eligibility requirements of the property.
• Customer service skills.
• High school diploma required.
• Associate’s degree preferred.
• Real Estate or Property Management certification highly desired.

Responsibilities

• Manage daily property operations and resident services.
• Collect rent and manage property fees.
• Coordinate with external agencies to support residents.
• Oversee communications and record-keeping for the property.
• Ensure compliance with regulatory standards and reporting.

Skills

Fair housing knowledge

Client eligibility experience

Customer service skills

Education

High school diploma

Associate’s degree preferred

Real Estate or Property Management certification

Tools

HMIS

HUD standards

Job description

VOA Chesapeake & Carolinas seeks a Resident Manager to oversee Maple Court in Durham, ensuring daily operations, resident support, and coordination with partner agencies. The role includes rent collection, maintaining property standards, and open communication with residents and leadership.

The candidate should have a high school diploma and at least two years of property management experience, with HMIS/HUD familiarity and a focus on customer service and compliance.