Resident Manager - Build an Exceptional NYC Living Experience

Related Management Company; New York (NY); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Local 32BJ Union Benefits

Job summary

The Lyric by Related Management Company in Manhattan is seeking an experienced Resident Manager to lead day-to-day building operations and supervise the maintenance team. This role focuses on delivering exceptional service, maintaining assets, and cultivating strong tenant relationships.

As a hands-on leader, you will monitor budgets, ensure safety and quality standards, and drive resident satisfaction across a premier residential community in the heart of the city.

Qualifications

• Minimum 5+ years in property management.
• 3+ years in supervisory roles.
• Experience with facilities/operations and building systems.
• Proficient in plumbing, electrical, mechanical, and basic construction.
• Experience managing Tenant Amenity Space.
• Strong knowledge of industry software systems.
• Able to communicate effectively with all levels of management.

Responsibilities

• Lead day-to-day building operations.
• Oversee an established maintenance team.
• Ensure property meets high standards of quality and resident satisfaction.
• Maintain physical assets and monitor daily operations.
• Cultivate positive tenant–landlord relationships.
• Evaluate budgets and financial performance.

Skills

Property management

Supervisory experience

Building systems

Plumbing & electrical

Tenant amenities

Industry software

Communication skills

Tools

Yardi system

Job description

The Lyric by Related Management Company in Manhattan is seeking an experienced Resident Manager to lead day-to-day building operations and supervise the maintenance team. This role focuses on delivering exceptional service, maintaining assets, and cultivating strong tenant relationships.

As a hands-on leader, you will monitor budgets, ensure safety and quality standards, and drive resident satisfaction across a premier residential community in the heart of the city.