Resident Manager - Apartment Included

Anchor Pacifica Management; California; In loco; USD 32.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental & Vision

Life insurance

401(k) matching

Paid holidays

Descrizione del lavoro

Anchor Pacifica Management is seeking a full-time, onsite Property Manager to oversee two apartment buildings in Los Feliz and Lomita, CA. The role includes a 2-bedroom, 2-bathroom unit as part of compensation, and requires leadership, decisive communication, and the ability to enforce rules professionally.

You will manage tenant communications, leasing support, move-ins/outs, inspections, and regulatory compliance, while coordinating with vendors and the corporate office to ensure smooth

Competenze

• 2-4 years’ experience as a property manager for multi-family properties.
• Proven experience in property management or related field preferred.
• Strong knowledge of office procedures and phone etiquette for tenant communication.
• Excellent conflict management skills and calm under pressure.
• Proficient with Yardi Voyager and Rent Café software.
• Strong MS Office skills: Outlook, Word, Excel.

Mansioni

• Serve as primary contact for residents on rent, maintenance, and policy questions.
• Assist with leasing tours, applications, and rent comp analyses.
• Coordinate move-ins/outs, inspections, and unit turnover progress.
• Oversee property inspections and regulatory compliance.
• Manage rent collection and delinquency notices.
• Maintain tenant records and generate property operation reports.
• Coordinate repairs with vendors and oversee technician tasks.
• Communicate with corporate office to ensure seamless operations.

Conoscenze

Leadership

Communication

Tenant relations

Problem solving

Property management software

Strumenti

Yardi Voyager

Rent Café

MS Office

Descrizione del lavoro

Job Description

We’re currently looking for a full‑time Property Manager to oversee and manager two apartment buildings in Los Feliz and Lomita, CA. This is a live-onsite role and includes a 2‑bedroom, 2‑bathroom unit as part of the compensation.

We’re looking for someone with strong leadership skills, high energy, assertiveness and the confidence to enforce rules consistently and professionally. If you’re someone who can handle difficult conversations, stay calm under pressure, and know how to turn a property around, we’d love to hear from you.

General Duties

• Serve as the primary contact for residents regarding rent, maintenance questions, and other concerns. Maintain ongoing communication with tenants through updates on property policies, announcements, and events. Address tenant inquiries promptly to ensure satisfaction and resolution.
• Assist with leasing by conducting tours, processing applications, explaining lease terms and completing rent comparables.
• Support marketing efforts by notifying relevant departments of vacancies and assisting with property advertisements.
• Oversee and coordinate move‑ins and move‑out walkthroughs, including conducting inspections and tracking unit turnover progress.
• Handle property inspections, including semi‑annual, building, and regulatory inspections, ensuring compliance and adherence to standards.
• Conduct regular property inspections to ensure cleanliness, safety, and maintenance.
• Coordinate repairs by scheduling and approving work orders, communicating with vendors, and overseeing technician tasks.
• Ensure security measures, such as functional locks, proper lighting, and emergency protocols, are in place.
• Oversee rent collection, issue reminders for late payments, and handle delinquency by posting notices such as Pay or Quit and Rent Increase Notices.
• Maintain accurate records of tenant accounts, lease agreements, and maintenance logs.
• Generate reports on property operations, including vacancies, unit turns, delinquency, and work order analytics.
• Ensure regulatory compliance by posting and managing notices, such as 24‑hour Notice to Enter and Water Shut‑off Notices and assisting with eviction processes.
• Maintain regular communication with the corporate office, accounting, and marketing to ensure seamless operations.
• Foster a positive tenant community by organizing events, creating newsletters, and promoting engagement.
• Enforce community rules and mediate conflicts to maintain a respectful and welcoming environment.

Preferred Qualifications

• 2-4 years’ experience as a property manager with experience managing multi‑family properties.
• Proven experience in property management or a related field is preferred.
• Strong knowledge of office procedures and phone etiquette for effective communication with tenants, office staff, and vendors.
• Excellent conflict management skills with the ability to handle difficult situations calmly and professionally.
• Proficient in using property management software, Yardi Voyager and Rent Café.
• Strong computer skills (MS Suite office of programs including Outlook, Word, and Excel)
• Strong organizational skills with attention to detail in maintaining tenant files and records.
• A proactive approach to problem‑solving and a commitment to enhancing tenant satisfaction.

Travel Requirement:

This position requires regular on‑site presence at two properties. The Property Manager must be able to travel between locations as needed. Reliable transportation is required, and employees using a personal vehicle for business purposes must maintain current automobile insurance as required by California law.

Compensation & Benefits:

• Pay: $23-$24 per hour, depending on experience. Bonus plans.
• Full‑time; 40 hours per week
• Comprehensive medical insurance plan at no charge.
• Affordable dental, vision and life insurance optional.
• Paid holidays, sick days and vacation.
• 401(k) matching after one year.
• Phone & Utilities Reimbursement.

Working Conditions:

The Onsite Property Manager will work indoors and outdoors and will be exposed to various weather conditions. The position may require working on weekends and holidays and may involve on‑call duties.

Physical Requirements:

The physical demands described here are representati