Resident Maintenance & Property Care Specialist

AMH; Greensboro (NC); Hybrid; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Employee stock purchase plan

Tuition reimbursement

Paid holidays (9)

Paid time off

Job summary

AMH is seeking a Resident Maintenance Specialist in Greensboro, NC to oversee tenant maintenance requests and coordinate timely resolutions across our portfolio. You’ll balance cost control, customer service, and asset preservation while working with supervisors, schedulers, and vendors.

Responsibilities include reviewing requests in company systems, assigning work orders, and helping manage capital improvement projects. Flexible for weekends/evenings as needed; bilingual is a plus.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in construction/maintenance, property management, or scheduling/dispatching preferred.
• Basic understanding of single-family home systems (appliances, HVAC).
• Bilingual English/Spanish preferred.

Responsibilities

• Oversee a portfolio of maintenance work from initiation to completion.
• Assist in managing capital improvement projects and vendors.
• Collaborate with supervisors and schedulers to meet service metrics.
• Receive, review, and document maintenance requests in company systems.
• Assign work orders to internal or external resources and approve vendor bids.
• Diagnose maintenance problems and determine cost-effective solutions.
• Provide clear instructions to vendors and track resolution.

Skills

Customer service

Communication

Time management

Problem solving

Conflict resolution

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

CRM software (InContact)

Balto

VOIP systems

Job description

AMH is seeking a Resident Maintenance Specialist in Greensboro, NC to oversee tenant maintenance requests and coordinate timely resolutions across our portfolio. You’ll balance cost control, customer service, and asset preservation while working with supervisors, schedulers, and vendors.

Responsibilities include reviewing requests in company systems, assigning work orders, and helping manage capital improvement projects. Flexible for weekends/evenings as needed; bilingual is a plus.