Resident Maintenance Coordinator

4rahlp1 American Homes 4 Rent, L.P.; Tampa (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

PTO accrual

Job summary

American Homes 4 Rent, LP is seeking a Resident Maintenance Specialist to oversee tenant maintenance requests, ensuring timely and effective resolution while balancing cost control and asset preservation.

You will coordinate with supervisors, vendors, and internal teams to diagnose problems, assign work orders, review bids, and document work in company systems; weekend/evening availability may be required.

Qualifications

• High School Diploma or GED required.
• Minimum one year of experience in construction/maintenance or property management.
• Basic understanding of single-family home systems (appliances, HVAC).
• Bilingual English/Spanish preferred.
• Proficient with Microsoft Office and PC skills.
• Experience with Customer Service Software, VOIP, CRM, InContact, Balto.

Responsibilities

• Oversee a portfolio of maintenance work from initiation to completion.
• Some work orders may be complex.
• Assist in managing Capital Improvement Projects and vendors.
• Collaborate with Supervisor of Market Maintenance/Director of Property Operations, Field Schedulers, and Vendor Performance Specialist to meet service order metrics.
• Receive, review, and document maintenance requests in company systems.
• Assign work orders to internal or external resources following guidelines.
• Approve vendor bids and manage change orders.
• Provide recommendations to leadership regarding vendor utilization and pricing.
• Diagnose maintenance problems and determine appropriate solutions.
• Determine the cost of proposed solutions using company guidelines.
• Dispatch clear and timely instructions to vendors for resolution.

Skills

Bilingual English/Spanish

Customer service

Problem-solving

Time management

Communication

Education

High School Diploma

Tools

Microsoft Office

CRM

InContact

Balto

VOIP

Job description

American Homes 4 Rent, LP is seeking a Resident Maintenance Specialist to oversee tenant maintenance requests, ensuring timely and effective resolution while balancing cost control and asset preservation.

You will coordinate with supervisors, vendors, and internal teams to diagnose problems, assign work orders, review bids, and document work in company systems; weekend/evening availability may be required.