Resident Life Leader (Onsite) with Housing Discount

PeakMade Real Estate; Chicago (IL); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Rent discount

Job summary

PeakMade Real Estate is seeking a dedicated Residence Education Coordinator (REC) to lead our downtown Chicago residential community of 1700+ students across multiple universities. You will supervise the Resident Advisor team, deliver leadership programs, and guide crisis response while partnering with the Director of Residence Life on strategic initiatives.

Your role includes managing conduct proceedings, collaborating with institutions, and ensuring exceptional service for residents, families,

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience in community development, educational programming, leadership training, and advising student government associations.

Responsibilities

• Provide leadership for residence education programs through work with residents and supervision of Resident Advisors.
• Provide crisis response leadership for a variety of incidents and situations.
• Collaborate with the Director of Residence Life on strategic planning, performance reviews, and professional development.
• Foster a multicultural environment focused on leadership through staff development and community engagement.
• Adjudicate conduct violations and administer judicial procedures to encourage appropriate community behavior.
• Collaborate with member institutions and staff to address resident needs and concerns.
• Respond to issues raised by students, parents, staff, and guests; provide high-level customer service.
• Oversee areas such as Conduct and Judicial, RA Recruitment/Training, Move In/Out processes with Housing Team, StarRez & Systems Management.
• Provide management and leadership of the entire community as part of the Residence Life and Management Team.

Skills

Relationship building

Team collaboration

Customer service

Crisis management

Education

Bachelor's degree

Master's degree

Tools

StarRez

Microsoft Office

Job description

PeakMade Real Estate is seeking a dedicated Residence Education Coordinator (REC) to lead our downtown Chicago residential community of 1700+ students across multiple universities. You will supervise the Resident Advisor team, deliver leadership programs, and guide crisis response while partnering with the Director of Residence Life on strategic initiatives.

Your role includes managing conduct proceedings, collaborating with institutions, and ensuring exceptional service for residents, families,