Resident Life Front Desk Associate

The University of Kansas; Lawrence (KS); On-site; USD 15,153 - 16,531; Part time

Job summary

The University of Kansas is seeking a Desk Assistant to provide high-quality customer service at the front desk of the residence communities. You will support administrative tasks, maintain building security, and act as the primary contact for residents, families, and campus partners.

You must be an active KU student and available for 8+ hours per week, including holidays and weekends. Starting August 1, 2026, the role runs through August 28, 2027, with possible extension based on needs and

Qualifications

• Ability to work a minimum of 8 hours per week, with required availability during holidays, academic breaks, weekdays, evenings, overnights, and weekends.
• Be in good academic standing at the University of Kansas.

Responsibilities

• Perform administrative tasks related to hall occupancy, including issuing keys and temporary access cards, executing check-ins/check-outs, handling lockouts, and facilitating equipment check-outs.
• Receive, sort, log, and securely distribute daily mail and packages utilizing StarRez software.
• Maintain accurate inventories using online systems, complete data entry, run print jobs, and handle general clerical tasks to keep the desk organized and clean.
• Coordinate incoming/outgoing desk communications, answer general questions, and serve as the central information resource for the building.
• Maintain regular communication with direct supervisors, fellow Desk Assistants, Desk Operations, and broader Residence Life/Housing staff.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Education

Active KU student

Tools

StarRez software

Job description

The University of Kansas is seeking a Desk Assistant to provide high-quality customer service at the front desk of the residence communities. You will support administrative tasks, maintain building security, and act as the primary contact for residents, families, and campus partners.

You must be an active KU student and available for 8+ hours per week, including holidays and weekends. Starting August 1, 2026, the role runs through August 28, 2027, with possible extension based on needs and