Campus Front Desk Pro | Housing & Residence Life

Center for Public Partnerships & Research; Topeka (KS); On-site; USD 15,153 - 16,531; Part time

Job summary

The University of Kansas Housing & Residence Life is seeking a Desk Assistant to join our front desk team. This student hourly role supports occupancy logistics, mail handling, information services, and security communications while delivering high‑quality customer service to residents and campus partners.

You will work year‑round, including holidays, and participate in orientation and staff trainings. A valid KU enrollment and reliable availability across shifts are required.

Qualifications

• Minimum hours: 8 per week with availability during holidays, breaks, evenings and weekends.
• Attend all mandatory orientation and departmental trainings.
• Be in good academic standing at KU.

Responsibilities

• Perform occupancy logistics: issuing keys, check-ins/outs, and access control.
• Receive, sort, log, and distribute mail/packages using StarRez.
• Maintain desk organization and complete data entry and clerical tasks.
• Coordinate desk communications and assist residents, staff, and campus visitors.

Skills

Customer service

Front desk

Communication

Data entry

Tools

StarRez

Microsoft Office

Job description

The University of Kansas Housing & Residence Life is seeking a Desk Assistant to join our front desk team. This student hourly role supports occupancy logistics, mail handling, information services, and security communications while delivering high‑quality customer service to residents and campus partners.

You will work year‑round, including holidays, and participate in orientation and staff trainings. A valid KU enrollment and reliable availability across shifts are required.